Key Account Manager
At a glance
Manager-level Account Management role at AbbVie. Remote, Croatia · full-time.
Pay not stated Key Account Manager salary
remoteroles summary, based on the employer's posting.
What you'll do
- Learn each key account’s needs, risks and competitive context, then share useful findings with internal teams
- Flag account changes that could affect brand teams so they can prepare for what may come
- Build trusted stakeholder relationships and address access barriers, account concerns and specific claims
- Create account engagement plans and formalize shared-value projects in a Key Account Plan
- Deliver sales, brand and marketing goals while following planned customer visit frequencies
What you bring
- Fluent spoken and written English, with a good command of the local language
- A university degree in a listed health or life-science field, such as medicine, pharmacy or biology
- A record of sales success, strong presentation ability and deep therapeutic, product and competitive knowledge
Who this fits
This role suits someone who can adapt their selling approach to customer behavior and work effectively across a matrix. You’ll manage accounts across half of Croatia, focused on gastroenterology and dermatology.
From the employer
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Scope of the territory: 50% of Croatia.
Therapeutic Areas: Gastroenterology and Dermatology.
The role purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and stakeholder needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Key Responsibilities:
- Understand accurately KA’s needs and expectations, opportunities and threats for AbbVie, competition’s practices, document and share this insight internally.
- Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams in order to further enrich the BT’s anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
- Build trusted and strategic relationships with stakeholders in order to anticipate access barriers and better meet agendas, plans and objectives of respective key account.
- Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
- Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
- Maintain sales call frequencies and number of professional public visits as per plan.
- Explore and identify areas for own development and progress.
- Fluency in English, both spoken and written are a must, good command of local language.
- University degree (doctor, pharmacist, dentist, veterinarian, biologist, nutritionist).
- Proven track record of success in selling and solid presentation skills.
- Demonstrates in depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders.
- Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
- Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach
- Operates effectively in a matrix environment.
- Proven track record of success in sales performance within respective therapeutic areas preferred.
- Commercial pharmaceutical industry experiences such as physician/account-based selling preferred.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
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