IT Support & Helpdesk salary

73 market ranges · employer-stated pay · updated Oct 24, 2026

The best-evidenced figure here is for IT support & helpdesk roles at mid level across the United States: 924 postings where the employer stated pay put the middle half between $71,694 and $112,619, with a median of $90,000.

Pay rises with seniority across the United States: the medians run entry-level $66,400, mid-level $90,000, senior $126,100 and lead $178,500. Moving from entry-level to lead is worth roughly 169% more.

Location moves the number too. Of the 3 cities with at least 25 postings in USD at mid level, San Francisco has the highest median at $134,500 and Chicago the lowest at $85,700, a gap of roughly 57%.

Every range here is counted from real postings, never modelled. 33 of the 60 ranges in the table rest on fewer than 10 postings and are marked hint: treat those as hints rather than benchmarks.

Every measured range

73 by market and level

Market	Level	Market range	Median	Sample
United States · country-wide	Entry	$55,000 – $90,307	$66,400	48
Canada · country-wide	Entry	CA$49,000 – CA$60,500	CA$55,000	5hint
United States · country-wide	Mid	$71,694 – $112,619	$90,000	924
Canada · country-wide	Mid	CA$61,500 – CA$100,766	CA$75,000	121
United Kingdom · country-wide	Mid	£32,500 – £51,709	£40,000	57
Italy · country-wide	Mid	€32,000 – €45,157	€37,500	17
Australia · country-wide	Mid	A$84,128 – A$101,250	A$92,011	12
Poland · country-wide	Mid	PLN 95,040 – PLN 150,000	PLN 111,071	10
Ireland · country-wide	Mid	€40,709 – €61,369	€42,825	10
France · country-wide	Mid	€36,250 – €67,250	€45,000	7hint
Germany · country-wide	Mid	€54,118 – €71,250	€67,500	5hint
Netherlands · country-wide	Mid	€52,000 – €81,581	€58,500	5hint
United States · country-wide	Senior	$104,988 – $145,150	$126,100	360
Canada · country-wide	Senior	CA$95,750 – CA$132,945	CA$110,000	35
United Kingdom · country-wide	Senior	£44,130 – £59,055	£54,000	8hint
Australia · country-wide	Senior	A$140,147 – A$146,109	A$142,450	7hint
United States · country-wide	Lead	$134,825 – $214,026	$178,500	23
Remote · United States	Entry	$52,836 – $59,200	$53,800	6hint
Remote · United States	Mid	$79,963 – $116,002	$94,274	150
Remote · United Kingdom	Mid	£45,625 – £54,960	£50,792	8hint
Remote · Canada	Mid	CA$61,525 – CA$97,882	CA$75,000	7hint
Remote · United States	Senior	$110,500 – $139,650	$123,250	67
Arlington	Mid	$82,300 – $110,950	$84,500	13
Atlanta	Mid	$66,928 – $97,700	$75,000	11
Austin	Mid	$76,000 – $85,000	$80,000	13
Bethesda	Mid	$88,047 – $123,738	$105,306	6hint
Boston	Mid	$79,281 – $114,175	$90,800	16
Boston	Senior	$104,750 – $135,000	$130,000	20
Charlotte	Mid	$70,325 – $104,700	$91,875	7hint
Chicago	Mid	$72,500 – $103,475	$85,700	36
Chicago	Senior	$118,650 – $150,000	$130,000	9hint
Colorado Springs	Mid	$89,000 – $115,900	$95,500	7hint
Denver	Mid	$60,457 – $95,000	$72,500	7hint
Denver	Senior	$113,250 – $133,375	$121,063	7hint
Durham	Mid	$97,729 – $148,656	$129,625	6hint
Fort Meade	Mid	$65,227 – $138,475	$94,953	6hint
Houston	Mid	$44,500 – $89,975	$75,700	8hint
London	Mid	£45,000 – £77,500	£56,022	9hint
Los Angeles	Mid	$75,000 – $120,257	$90,400	12
Markham	Mid	CA$65,979 – CA$99,040	CA$79,650	7hint
Mclean	Mid	$80,153 – $133,675	$105,306	6hint
Minneapolis	Mid	$76,350 – $116,820	$87,500	7hint
New York	Mid	$87,500 – $145,000	$110,000	57
New York	Senior	$116,250 – $153,375	$137,500	16
Orlando	Mid	$48,000 – $73,200	$65,000	7hint
Philadelphia	Mid	$75,900 – $117,350	$90,000	7hint
Phoenix	Mid	$80,500 – $105,378	$95,084	7hint
Plano	Mid	$71,250 – $97,000	$80,000	7hint
Raleigh	Mid	$63,725 – $73,913	$67,525	6hint
Reston	Mid	$97,295 – $105,762	$101,500	7hint
San Diego	Mid	$79,500 – $124,000	$93,600	11
San Francisco	Mid	$114,750 – $169,688	$134,500	30
San Francisco	Senior	$132,249 – $198,125	$147,500	7hint
San Jose	Mid	$120,531 – $149,375	$137,226	8hint
Seattle	Mid	$77,626 – $111,358	$98,792	8hint
Seattle	Senior	$141,739 – $169,360	$157,000	6hint
Toronto	Mid	CA$66,223 – CA$100,000	CA$75,000	39
Toronto	Senior	CA$99,975 – CA$120,000	CA$110,000	16
Vancouver	Mid	CA$74,000 – CA$90,725	CA$77,500	9hint
Washington	Mid	$77,750 – $118,925	$90,000	23

Entry is junior titles. Mid is mid-level and manager titles. Senior is senior titles. Lead is director, VP and above. Rows marked hint rest on fewer than 10 postings: read them as a hint, not a benchmark.

Top 60 of 73 ranges by sample size.

Ranges span the 25th to 75th percentile of employer-stated base pay for the market and level. Median is the 50th percentile. Sample is the number of postings measured.

by the team behind remoteroles