Warehouse Management System Analyst
At a glance
Mid-level IT Support & Helpdesk role at Burlington. Remote, United States · full-time · $80,000–$105,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Plan and deliver future WMOS functionality with business users and IT, then configure locations, printers and wave templates
- Keep the configuration log current and help operations improve processes by tracing how work connects to system activity
- Gather and document needs across functional areas, model complex processes, and turn user needs into business and functional requirements
- Diagnose WMOS issues, develop technical fixes, and support issue resolution for users across the facilities
- Manage supply chain projects and translate operational data into practical recommendations for distribution center staff
What you bring
- A bachelor's degree in business, logistics, engineering, IT or a related area, alongside supply chain experience
- Knowledge of retail warehouse systems, specifically Manhattan Associates Open Systems
- Familiarity with modification specifications and the ability to write and review them
- SQL skills plus working ability in Excel and Word
Who this fits
This role suits someone who can work independently, balance competing priorities, and communicate effectively with business users, operations leaders and IT. You’ll support eleven facilities and may need to provide help outside regular hours for East and West Coast operations. The role is remote and lists Savannah and Phoenix.
From the employer
Position Overview
*REMOTE*-Savannah/Pheonix
We are hiring a Warehouse Management System Analyst to define, develop, and implement standardized best practices across core Supply Chain functions—optimizing existing systems to maximize efficiency and performance. In this role, you’ll act as the primary point of contact for the user community, supporting issue validation, scoping, and resolution while ensuring seamless communication between business users and the IT organization.
This position requires a self-driven individual who can operate independently and strategically across all phases of business process design and analysis. The ideal candidate thrives in a fast-paced, high-visibility environment, managing multiple priorities and driving change with confidence. You’ll collaborate closely with Operations Managers and Supervisors, providing solutions that enhance operational effectiveness and deliver measurable results.
A Day in the Life
Plan, execute analysis and implementation of future functionality usage within the WMOS product in concert with business users and IT members
Implement WM Configurations; locations, printers, wave templates, etc. and maintain the configuration log
Partner with Operations to trouble shoot and optimize operational processes by understanding their connection to system activities
Provide critical data for business and translate to DC staff in a practical manner, partnering to develop recommendations and solutions
Smoothly interface with business partners to elicit and document requirements that may cross multiple functional areas and identify gaps
Document complex process modeling and translate user needs into business and functional requirements
Resolve differences and conflict using fact-based arguments in a positive manner
Manage projects involving supply chain
Persuade others when discussing complex ideas
Provide on and off hour support as necessary for both East and West Coast operations
Participate in functional portion of system issue resolution. Perform diagnostics of problems, troubleshoot and develop technical solutions for customer problems related to WMOS
Provide recommendation based on operational observations
Craft concise summaries when communicating with peers
Responsible for maintaining the functional effectiveness of WMS for 11 facilities, which are responsible for processing over 99% of all merchandise going to the stores
You'll Come With
BA/BS with a major in Business, Logistics, Engineering, IT or a closely related field with Supply Chain experience.
Knowledge of Retail WMS (Manhattan Associates Open Systems)
Understanding of modification specs, writing and reviewing
Familiar with constructing test requirements and test scripts
Proficient in SQL writing skills, Excel and Word
Come join our team. You’re going to like it here!
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Compensation Range: $80,000.00 - $105,000.00
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