Network Engineer
At a glance
Mid-level Network Engineering role at Ciena. Remote, Germany · full-time.
Pay not stated Network Engineer salary
remoteroles summary, based on the employer's posting.
What you'll do
- Guide remote deployments, network migrations and acceptance checks, then help improve solutions after launch
- Back up partner engineers during deployments and take on technical questions they cannot resolve
- Check deployment-package details with internal teams and external stakeholders so instructions can be carried out
- Work with sales engineering, project management, support and field service to address design and product issues
- Keep as-built network records current and advise pre-sales teams on serviceable designs during customer kick-offs
What you bring
- A bachelor’s degree in electrical engineering, optical engineering or a related discipline
- Experience in network engineering or a related technical position
- Working knowledge of at least one area: Layer 0/1, Layer 2-3 networking or scripting and DevOps
- Native-level German and written and spoken English, plus strong customer communication skills
- Proficiency with Visio, Excel and PowerPoint, along with the ability to analyse technical data and manage projects
Who this fits
This mid-level role suits someone who can turn network designs into deployable solutions and support customers and partners through technical issues. You must be based in Germany, able to travel around a quarter of the time, and available for night-time maintenance windows around a quarter of the time.
From the employer
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute
Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. You’ll work closely with internal teams, service partners, and customers to ensure seamless deployment, reconfiguration, and ongoing improvements of Ciena’s solutions.
- Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing
- Support partner engineers during deployments and act as an escalation point for technical queries
- Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable
- Collaborate with Sales Engineers, Project Managers, Technical Support, and Field Service to resolve design or product-related issues
- Maintain detailed as-built documentation for future upgrades and reference
- Participate in customer kick-off calls and provide guidance to pre-sales teams to align network design with serviceability standards
The Must Haves
- B.S. in Electrical Engineering, Optical Engineering, or related discipline
- Experience in a network engineering or related technical role
- Basic theoretical and/or practical knowledge in one or more areas:
- Layer 0/1 (SDH, DWDM, ROADM, Control Plane, etc.)
- Layer 2-3 (IP protocols)
- Scripting/DevOps (e.g., Python, Java, Ansible)
- Strong customer service and communication skills, including fluency in German (native) and English (written and verbal)
- Proficiency in MS Office applications (Visio, Excel, PowerPoint)
- Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions
- Flexibility to travel (~25%) and support night-time maintenance windows (~25%)
Assets
- Experience collaborating in matrixed teams across functions like engineering, support, and field operations
- Comfortable managing multiple projects and resolving technical issues under tight timelines
- Strong documentation and process development skills
- Availability to travel (~25%) and support night-time maintenance windows when required
- Customer service-oriented mindset with a desire to build a technology-focused career
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.