App Dev & Support Engineer III
Conduent Open · verified Oct 24, 2026 At a glance
Mid-level IT Support & Helpdesk role at Conduent. Remote, Philippines.
Pay not stated Support Engineer salary
remoteroles summary, based on the employer's posting.
What you'll do
- Build and maintain COBOL systems used for retail lending, leasing and collections
- Create and deploy batch and online COBOL programs as part of application design
- Coordinate with delivery teams so enhancements connect properly and improve processes for clients
- Investigate application problems, weigh risks and shape solutions that respect architecture and compliance
- Document mainframe applications and processes, and guide colleagues with less experience
What you bring
- Mainframe financial software experience covering COBOL analysis, design and programming
- Practical knowledge of COBOL, JCL, TSO, ISPF, VSAM, EZTRIEVE, CICS and IBM-MQ
- Background supporting development, infrastructure, IT operations and production support with the listed tools
- Project experience taking work from design to implementation, plus B2B file-transfer support
Who this fits
This role suits a mainframe engineer with financial application development and production support experience. It is remote and based in Manila, and includes supporting colleagues with less experience.
From the employer
You have an opportunity to personally and professionally thrive, make a difference, and be part of a culture where individuality and participation is valued.
As a mainframe programmer analyst you will be responsible for application development, enhancement, debugging, support and maintenance of mainframe Cobol based retail lending, leasing and collections applications in the banking and finance sector. Programmer Analyst will participate in the design, development and installation of complex batch and online COBOL programs and components. Experience with financial applications such as retail lending, collections or leasing applications or similar lending products is preferred.
We need someone who can:
- Provide domain expertise and advanced knowledge of applications development and programming while ensuring application design adheres to the overall architectural blueprint
- Partner with multiple delivery teams to ensure appropriate integration of application enhancements and process improvements to meet client needs
- Provide in-depth analysis with critical thinking to define issues and develop innovative solutions to problems
- Develop comprehensive knowledge on the integration of systems, architecture, and infrastructure to accomplish business goals
- Appropriately assess risk when decisions are made, demonstrating particular attention to risk, compliance, and applicable company policies and procedures
- Acts as a resource and mentor for colleagues with less experience
- Write and maintain documentation for mainframe applications and processes
Basic Qualifications for Consideration:
- Cobol application development experience including systems analysis, design and programming on mainframe based financial software applications
- Experience with COBOL JCL TSO ISPF VSAM EZTRIEVE CICS IBM-MQ
- Experience with IBM or CA Suite of Development Products and Tools
- Experience providing support for Application Development, Infrastructure, IT Operations and Production Support using the above listed tools/programs
- Experience in managing and implementing successful projects from design to implementation
- Experience supporting B2B communications and protocols including FTP, SFTP, FTPS
Preferred Qualifications For Consideration:
- Cobol Programming experience including systems analysis, design and programming on mainframe based Retail Lending, Collections or Leasing software applications
- Experience with COBOL JCL TSO ISPF VSAM EZTRIEVE CICS MQ
- Experience with IBM or CA/Broadcom Suite of Development Products and Tools
- Experience providing support for Application Development, Infrastructure, IT Operations and Production Support using the above listed tools/programs
- Experience supporting B2B communications and protocols including FTP, SFTP, FTPS
- UNIX / LINUX / OMVS experience a plus
- Experience developing web services in a mainframe environment is highly desirable
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