Experienced Microsoft 365 / Office 365 Engineer
At a glance
Mid-level Systems Administration role at Crossroads Technologies, Inc. Remote, United States · full-time · no salary stated · we estimate $93,558–$148,500 across the United States.
Crossroads Technologies, Inc. has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Deploy Microsoft 365 and Azure AD environments, then design service environments for Office and Microsoft 365
- Maintain on-premise and Azure Active Directory setups, including Group Policies, and improve client infrastructure
- Research and introduce applications, lead client IT projects, and coordinate IT staff and operations
- Guide colleagues as a senior team member while helping manage support services and their deliverables
- Support client applications with end users and vendors, advise stakeholders on strategy, and attend client meetings
What you bring
- At least three years of IT support experience, with a year or more in advanced Office 365 preferred
- Hands-on knowledge of Microsoft Azure Active Directory and experience in support management roles
- Strong written and verbal communication, organization, and critical thinking, with a record of supporting users and leading teams
Who this fits
This mid-level role suits an experienced Microsoft 365 engineer who can lead projects, support users, and guide team members. You’ll work with clients remotely and on-site, may travel regionally, and must take part in an on-call rotation.
From the employer
About the Opportunity
We are currently seeking an experienced Senior Office 365 and Microsoft 365 Professional to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
About Us
Crossroads Technologies, Inc. is a leading provider of Consulting, IT Management, Outsourcing, Integration, and Hosting services to a vast cross-section of Industries throughout the United States. Crossroads has been a staple in technology services since 1996. We are a customer-centric organization with focus on building and maintaining relationships with customers and delivering the highest level of customer service to our clients.
- Be part of professional team in a laid back, relaxed, business atmosphere.
- Bring together unique skill sets that drive innovation and promote customer satisfaction.
- We are a place to call home, where you can utilize your unique skill sets in an environment where forward thinking ideas are encouraged and put into motion to positively impact relationships.
- You can settle in with an organization that has a proven track record for sound business decisions and solid business foundations since 1996.
- You can contribute to an environment that promotes personal and professional growth as well as rewards hard work and continued success
- Deploy Office/Microsoft 365 Environments
- Deploy Azure AD Environments
- Deploy advanced Microsoft 365 Services including Enterprise and Mobility
- Architect Office/Microsoft 365 Service Environments
- Maintenance of On-Premise and Azure Active Directory environments including Group Policies
- Deployment of Infrastructure improvements on Client environments
- Assist in maintaining and deploying other Client applications and environments
- Leading initiatives for researching and deploying new applications
- Leading IT Projects for Clients
- Coordinating various IT Staff and Operations
- Provide guidance and leadership as a Senior staff member of the team
- Assist in managing Support Services and related deliverables
- Working with End-Users and Vendors to support applications and environments
- Working with Client Stakeholders on strategy and vision
- Meeting regularly with Clients and attend Client meetings and engaging Executive Management
- Supporting Client initiatives remotely and on-premise
- Routine network maintenance in various Microsoft environments
- Three years or more of IT support experience is preferred
- One year or more of advanced Office 365 experience is preferred
- Solid experience in support management roles is preferred
- Experience with Microsoft Azure Active Directory is preferred
- Having a worked in a highly motivated, fast-paced, critical support role
- An excellent reputation for support to end-users and leading teams
- Excellent decision making and critical-thinking skills
- Excellent organizational and communication skills are required
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Some regional travel maybe required – all expenses paid
- Participate in an on-call rotation schedule
- Must be an energetic and highly motivated self-starter
- Must be self-motivated and have a positive attitude
- Must be detail oriented
- Must have the ability to multi-task
- Must have excellent oral and written communication skills
- Must have the ability to communicate effectively with others
An organization’s business model means everything; to Crossroads it means sound decisions, satisfied customers, and long-term revenue. Our business model is designed to anchor a sound foundation of job security, customer loyalty, and sound practices in areas of core competency. For our team members, it means a solid foundation for personal and professional growth and job security.
- Above average performance review wage Increases
- Teams of seriously awesome people
- Seriously awesome work atmosphere
- Industry competitive salary based on education, capability, and experience.
- Comprehensive Health Insurance
- Prescription Coverage
- Dental Coverage
- Vision Coverage
- Short-Term Disability
- 401K Retirement Plan
- Paid Time Off
- Paid Training and Certification Testing
Forward - your resume, references, and salary requirements to careers AT crossroadstech.net.
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