Staff IAM Engineer - Ping Identity and Directory Services
At a glance
Senior Security Engineering role at Cvshealth. Remote, United States · full-time · $106,605–$284,280 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Keep Ping Identity services running, including federation, access, directory, MFA and risk-based authentication products
- Resolve sign-in and access failures across SAML, OAuth, OpenID Connect and LDAP, including passwordless and passkey flows
- Maintain LDAP platforms and application connections, handling migrations, service accounts, access controls and directory consolidation
- Cover the IAM on-call rotation and investigate incidents through monitoring, log review, root-cause analysis and performance tuning
- Automate operational work with scripts and APIs, while supporting upgrades, recovery exercises and cross-team connectivity troubleshooting
What you bring
- At least seven years working in identity and access management
- Five or more years with Ping products, LDAP systems and authentication platforms
- Three or more years with enterprise directory solutions, plus Linux and Windows administration
- Three or more years building automation with PowerShell, Python, Shell or APIs
- A bachelor’s degree or equivalent education and related work experience
Who this fits
This senior role suits an experienced IAM engineer who can troubleshoot federation, networking and directory services across enterprise platforms. You’ll work remotely from the United States and join a 24x7 on-call rotation.
From the employer
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
As a Senior IAM Engineer, you will support and enhance enterprise Identity and Access Management (IAM) platforms, including Ping Identity, LDAP directory services, and authentication solutions. This role is responsible for the administration, troubleshooting, automation, and operational support of SSO, MFA, directory services, and related infrastructure in a 24x7 enterprise environment.
Key Responsibilities:
- Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
- Configure, troubleshoot, and support Single Sign-On (SSO), Multi-Factor Authentication (MFA), Passwordless Authentication, and Passkey solutions.
- Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
- Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
- Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
- Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
- Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
- Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
- Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
- Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
- Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
- Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
- Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.
Required Qualifications
- 7+ years of experience in Identity and Access Management (IAM).
- 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms.
- 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
- 3+ years of experience with both Linux and Windows platforms.
- 3+ years of experience with PowerShell, Python, Shell, or API-based automation.
- Strong troubleshooting skills across authentication, federation, networking, and directory services.
Preferred Qualifications
- Strong knowledge of SAML, OAuth 2.0, OpenID Connect (OIDC), LDAP, MFA, Passkeys, and FIDO2/WebAuthn.
- Experience with Azure AD / Microsoft Entra ID, Okta, or other IAM platforms.
- Experience with Splunk, AppDynamics, Dynatrace, or similar monitoring tools.
- Experience with AI-assisted automation, self-service platforms, and workflow orchestration.
Education
- Bachelor’s degree from an accredited college or university, or equivalent combination of education and relevant work experience (High School Diploma/GED plus 4 years of related experience)
Pay Range
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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