Field Application Specialist – Flow Cytometry
At a glance
Mid-level IT Support & Helpdesk role at Danaher. Remote, South Africa · full-time.
Pay not stated IT Support & Helpdesk salary
remoteroles summary, based on the employer's posting.
What you'll do
- Advise laboratories on flow cytometry analyzers, reagents and software for research and routine diagnostic work
- Demonstrate instruments and reagents, train customers, and assess laboratory workflows
- Guide users through sample preparation, instrument operation and data analysis for their applications
- Work with sales and service colleagues on customer needs, new applications and technical issues
- Train channel partners and represent the team at scientific events across African markets
What you bring
- A university degree in a relevant science or medical discipline, or equivalent professional training
- Several years of hands-on flow cytometry or hematology experience in a laboratory or support setting
- Flow cytometry candidates need practical multicolor, sample preparation and data analysis knowledge
- You communicate scientific concepts clearly in English and bring customer-focused problem-solving skills
Who this fits
This role suits someone with laboratory or application support experience who wants to help customers use flow cytometry solutions, including hematology specialists ready to build flow cytometry expertise. You must be based in Johannesburg or Centurion, have a category B license, and be able to travel nationally and internationally up to seventy percent. The role is remote from a South African home, with customer visits and regional travel.
From the employer
Accelerate answers. Make an impact.
At Beckman Coulter Life Sciences, our mission is to empower those seeking answers to life’s most important scientific and healthcare questions. For more than 80 years, we have partnered with scientists and healthcare professionals to advance discovery and improve human health.
As part of Danaher, we bring together science, technology and expertise to help our customers turn complex challenges into meaningful progress.
Are you passionate about laboratory science and helping others succeed? Do you enjoy sharing your expertise, training customers and solving technical challenges? Join us to support laboratories and strengthen our flow cytometry business across Africa.
Your role
As a Field Application Specialist – Flow Cytometry/Hematology, you will provide scientific and application support to customers and channel partners across African markets. You will help laboratories adopt and optimize our solutions, build users’ confidence and work closely with commercial and service teams to deliver a strong customer experience.
We welcome candidates with experience in flow cytometry as well as those with a strong hematology background and relevant laboratory or application support experience who are keen to develop their expertise in flow cytometry.
Your responsibilities
Provide expert advice and application support to existing and prospective customers on flow cytometry analyzers, reagents and software used in clinical research and routine diagnostics.
Deliver instrument and reagent demonstrations, customer training and workflow assessments to help laboratories use our solutions effectively.
Support customers with sample preparation, instrument operation and data analysis, ensuring guidance is appropriate to their applications and workflows.
Work closely with sales colleagues to understand customer needs, demonstrate the value of our solutions and support business growth.
Help customers implement new applications and collaborate with service colleagues to troubleshoot application and performance issues.
Support and develop channel partners through application guidance, product demonstrations and technical training across African countries.
Represent Beckman Coulter Life Sciences at exhibitions, scientific meetings and workshops.
Share customer feedback and market insights with internal teams to strengthen customer support and identify opportunities for improvement.
Your background and experience
A university degree in biology, biomedical sciences, medical laboratory sciences, medicine, chemistry, physics or a related discipline, or equivalent relevant professional training.
Several years of practical experience in flow cytometry and/or hematology, gained in a laboratory, clinical, research or application support environment.
For candidates with flow cytometry experience, practical knowledge of multicolor flow cytometry, sample preparation and data analysis.
Candidates whose experience is primarily in hematology are also encouraged to apply, particularly those with strong knowledge of laboratory workflows, analyzer operation, troubleshooting and interpretation of laboratory results.
Experience in immunology, customer training or technical application support would be an advantage.
Strong communication and presentation skills, with the ability to explain scientific concepts clearly to different audiences.
A collaborative, customer-focused approach and strong problem-solving skills.
Excellent written and spoken English.
Based in Johannesburg or Centurion, South Africa, with convenient access to an international airport.
Willingness to travel nationally and internationally up to 70% of the time.
A valid category B driver’s license.
Flexible working, meaningful impact
At Beckman Coulter Life Sciences, we recognize the value of flexible working arrangements and are committed to providing enriching careers. This position is eligible for a remote work arrangement from your home in South Africa, combined with customer visits and travel across the region. Your interview team will share further details.
Join us and help laboratories across Africa accelerate answers to the scientific and healthcare questions that matter.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.