Junior Enterprise Account Specialist
At a glance
Junior Account Management role at Dealer eProcess. Remote · full-time.
Pay not stated Account Management salary
remoteroles summary, based on the employer's posting.
What you'll do
- Support enterprise accounts by answering client questions and helping resolve support needs
- Track account results and share timely updates with clients and internal teams
- Arrange client meetings and presentations, and coordinate across departments to support dealer satisfaction
- Learn product details and industry developments so you can offer informed client recommendations
- Work with outside agencies on dealership strategies and their implementation
What you bring
- You communicate well and can build strong working relationships with clients
- You stay organized while handling several accounts at once, with close attention to detail
- You can use Google Suite and have familiarity with CRM systems; HubSpot is preferred
Who this fits
This junior role suits someone building an account management career who is ready to learn and support enterprise clients. You must be located in the USA. The position includes in-person company and team events.
From the employer
This position is open to applicants located in the USA
Dealer eProcess offers innovative solutions that are specifically crafted to meet the needs of automotive dealerships, helping them enhance their operations and improve customer engagement. We strive to enhance our clients online presence and help them achieve their business goals through cutting-edge technology and outstanding support.
We are seeking a motivated and detail-oriented Junior Enterprise Account Specialist to join our dynamic team. In this role, you will assist in overseeing our enterprise client accounts, ensuring they receive exceptional service and support.
Key Responsibilities:
- Assist in the management of enterprise client accounts, serving as a point of contact for inquiries and support.
- Monitor account performance and provide regular updates to clients and internal teams.
- Help coordinate client meetings and presentations.
- Stay informed about industry trends and Dealer eProcess products to provide informed recommendations to clients.
- Work closely with various departments to ensure dealer satisfaction
- Partner with third-party agencies to develop and implement effective dealership strategies.
Qualifications:
- Strong interpersonal and communication skills, with an ability to build relationships with clients.
- Detail-oriented with excellent organizational skills and the ability to manage multiple accounts simultaneously.
- Proficiency in Google Suite.
- Knowledge of CRM systems, with a preference for HubSpot.
- A proactive attitude and a willingness to learn and grow within the company.
- Previous experience in the automotive industry is a plus.
DEP’s Top 5:
- Great benefits
- Collaborative company culture
- Numerous areas for growth
- Engaging work environment
- In-person company/team events
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