Opportunity IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list. Find me work
remoteroles

Senior System Analyst - OP02253

Dev.Pro Open · verified Oct 24, 2026
Remote São Paulo Senior IT Support & Helpdesk

At a glance

Senior IT Support & Helpdesk role at Dev.Pro. Remote, Brazil.

Pay not stated IT Support & Helpdesk salary

RoleIT Support & Helpdesk
SenioritySenior
LocationSão Paulo
WorkplaceRemote
PostedOct 15, 2026 · 9d ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Build and refine how teams gather, assess, and document requirements, producing clear project specifications
  • Serve as the communication link with product stakeholders, helping rank features and handle requested changes
  • Represent stakeholders in a proxy product-owner capacity and keep communication flowing with developers
  • Run Scrum events, address blockers, and escalate issues when needed
  • Maintain project records and diagram workflows for proposed solutions

What you bring

  • At least five years in a Business Analyst position
  • A strong technical foundation that includes substantial system analysis work
  • Experience partnering with data engineering teams and understanding data lakes and warehouses
  • Practical SQL query writing for data analysis and investigation, plus experience handling business and system requirements
  • Upper-intermediate or stronger English

Who this fits

This suits a senior analyst who can work across business and system analysis, communicate with stakeholders, and operate with autonomy. The role is a remote contractor position for people in Brazil.

From the employer

We are hiring in Brazil!

🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite a Senior System Analyst to join our team and work on a complex fintech project for a leading global financial services infrastructure provider. You'll contribute to the development and enhancement of a flexible asset tokenization platform with robust smart contract capabilities. You’ll work at the intersection of business analysis and system analysis, collaborating closely with business stakeholders, software engineers, and data engineering teams to understand requirements and define effective solutions.

🟩 What's in it for you:

  • Work on a complex project for a renowned regtech and fintech company developing blockchain-based infrastructure for financial institutions
  • Gain hands-on experience working with data and modern data architecture
  • Deepen your expertise in both business and system analysis while sharing knowledge and developing new skills within Dev.Pro’s BAO community

✅ Is that you?

  • 5+ years of experience in a Business Analyst role
  • Strong technical background with solid experience in system analysis
  • Experience working closely with data engineering teams
  • Understanding of data architecture concepts, including data lakes and data warehouses
  • Hands-on experience writing SQL queries for data analysis and investigation
  • Experience analyzing, documenting, managing, and prioritizing business and system requirements
  • Strong understanding of Business Analysis practices, SDLC, and Agile methodologies
  • Strong analytical and problem-solving skills
  • High level of autonomy and proactivity
  • Strong communication and collaboration skills, with the ability to effectively manage challenging stakeholder relationships
  • Upper-Intermediate+ English level

Desirable:

  • Experience in fintech or financial services
  • Experience with blockchain projects
  • Experience working in international, distributed teams

🧩Key responsibilities and your contribution

In this role, you'll use your knowledge and skills to improve the efficiency and accuracy of the development process, enhancing the overall quality and effectiveness of the team’s blockchain projects.

  • Set up and enhance the process of requirement gathering, analysis, and documentation, ensuring clear and standards-compliant project specifications
  • Act as the main point of communication with product stakeholders, assisting in feature prioritization and managing requested changes
  • Serve as a proxy product owner, representing stakeholders and ensuring seamless communication with the development team
  • Facilitate Scrum events, ensuring their productivity for effective collaboration and promptly resolving/escalating blockers
  • Create and maintain relevant project-related documentation, including visualizing developed solution workflows through diagrams

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer

Interested? Find out more:

📋How we hire

💻 LinkedIn Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.