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EPIC Application Analyst 3

Eqtm Open · verified Oct 24, 2026
Remote Jackson Mid-level IT Support & Helpdesk

At a glance

Mid-level IT Support & Helpdesk role at Eqtm. Remote, United States · no salary stated · we estimate $71,694–$112,619 across the United States.

Estimated pay

Eqtm has not published a salary for this role. The figure below is our estimate, not theirs.

$71,694 – $112,619
What the middle half of mid-level IT support & helpdesk roles in the United States paid, among postings that did state a salary.
Worked out from 924 postings that stated pay, median $90,000. Last updated Oct 24, 2026.
RoleIT Support & Helpdesk
SeniorityMid-level
LocationJackson
WorkplaceRemote
PostedSep 16, 2026 · 5w ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Shape Epic solutions by reviewing workflows and data flows, then designing practical system changes
  • Plan and carry out system analysis, build, testing, and rollout for assigned applications
  • Test proposed solutions and write system documentation that meets project and quality needs
  • Work with Information Services teams, leaders, and users to scope specifications and programming timelines
  • Track performance data, protect its privacy and integrity, and recommend improvements to current services

What you bring

  • You hold Epic certification and meet either the Epic analyst and IS experience path or the healthcare operations experience path
  • You have a bachelor’s degree or four years working as a licensed clinician, in business operations, or in information systems
  • You bring strong communication, people skills, and the ability to solve problems critically

Who this fits

This role suits an Epic analyst who can work across system design, testing, support, and workflow improvement. The position is remote in Jackson, with occasional travel and a mostly sedentary work pattern. Expect interruptions and periodic pressure from multiple calls and inquiries.

From the employer

The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design.

  1. Job Duties
    1. Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems.
    2. Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
    3. Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion.
    4. Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
    5. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
    6. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
    7. Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
    8. Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
  1. 3 years of experience as an Epic Certified analyst and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations
  2. Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems
  3. Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
  4. License and Certification: EPIC Certification
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

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Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.