Staff Product Designer (Contract)

Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.

That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.

About the Role

We are seeking an experienced and visionary Staff Product Designer to serve as Flex's highest-caliber individual design contributor. In this role, you will set the bar for craft and quality across our entire product portfolio - not by managing designers, but by doing the work at a level others aspire to. You will drive design vision and strategy for the most complex, highest-impact initiatives at Flex, shaping how we build for our users and how the design function operates.

Vision and Strategy

• Define and articulate design vision for Flex's most critical and complex product initiatives, ensuring work aligns with business goals and resonates deeply with our users
• Establish a north star for the consumer experience and drive cross-functional alignment around it
• Influence product strategy and roadmap directly through the quality and clarity of your design work and perspective
• Stay close to how the design industry and UX trends are evolving and bring those insights into Flex

Quality and Craft

• Own the design process end-to-end on flagship initiatives, from research and ideation through refinement, prototyping, and final execution
• Hold a high bar for craft across everything you touch, from individual interaction patterns to our design system
• Build detailed prototypes that illuminate the future of the product and help teams make better decisions
• Use AI across the design lifecycle for, rapid exploration, prototyping, and front-end workflows, and model how the team can do the same

Influence and Collaboration

• Partner with design leadership, product, and engineering to shape the direction of complex, cross-cutting product areas
• Collaborate with other designers to ensure alignment and consistency across the consumer experience
• Advocate for design thinking and user-centered principles across the company at every level, up to and including executive leadership

Standards and Mentorship

• Establish and evolve design standards, processes, and patterns that raise the quality floor for the entire organization
• Provide mentorship and craft feedback to designers across the team
• Contribute foundational elements and set the standard for how the design system should evolve

Key Qualifications

• Experience: A demonstrated track record as a senior IC contributor on complex consumer products
• Design Mastery: Deep expertise in UX/UI design with strong experience showcasing shipped work at significant scope and quality
• Strategic Thinking: Ability and demonstrated experience to operate at the product strategy level, shaping direction through design
• Craft: Exceptional execution skills with high attention to detail in interaction design, visual design, and prototyping
• Collaboration: Excellent communication skills; able to work fluidly with cross-functional teams including product, engineering, marketing, and executive leadership
• Tools and Tech: Proficiency in modern design tooling; and fluency with front-end development
• AI Fluency: Comfort using AI tools across the design process for research, exploration, prototyping, and workflow improvement
• Passion: Genuine interest in financial products and improving people's financial lives

Compensation

This is a contract position with an hourly rate of $125–$200 per hour, commensurate with experience and our internal leveling guidelines. Flex takes a market-based approach to pay and utilizes a geographic pay differential based on a cost of labor index; if you are located outside of our Tier 1 (NYC/Bay Area) markets, your rate will be adjusted to align with the market conditions of your specific geographic zone. There is potential for this engagement to convert to a full-time role, in which case compensation would be aligned to the full-time salary range and benefits for the level.

Life at Flex

Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

Benefits

View our benefits and more at getflex.com/careers.