Senior Business Value Engineer | UK | Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Grafana Labs is seeking to grow our Business Value Engineer team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.

What You’ll Be Doing:

• Customer Insights: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
• Value Quantification: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
• GTM Enablement: Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.
• Value Storytelling: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
• Strategic Partnerships: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.

What Makes you a Great Fit:

• Innovative Mindset: Possess a growth mindset, willing to learn new technologies and adapt quickly
• Value Engineering Expertise: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
• Data Storytelling Skills: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.
• Cross-Functional Collaboration: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions.

Bonus Points For:

• 3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
• Familiarity with the Open Source landscape and community

If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partnership-building with cross-functional teams – we'd love to hear from you!

Compensation & Rewards:

In the UK, the OTE compensation range for this role is £130,000 - £155,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.