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Sales Onboarding Specialist

Ideals idealsvdr.com Open · verified Oct 24, 2026
Remote Ukraine Full-time Mid-level Customer Success

At a glance

Mid-level Customer Success role at Ideals. Remote, Ukraine · full-time.

Pay not stated Customer Success salary

RoleCustomer Success
SeniorityMid-level
LocationUkraine
WorkplaceRemote
EmploymentFull-time
PostedOct 21, 2026 · 3d ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Build onboarding for new sales hires around the market, ideal customer profile, product, competitors and core selling skills
  • Run practical training, role-play and practice sessions, then give structured feedback to develop reps’ real-world skills
  • Adapt onboarding plans for different rep profiles and track a more consistent ramp-up
  • Coach reps on approved sales practices and help introduce new programs, tools and initiatives across the sales team
  • Keep sales leaders, enablement colleagues and frontline reps aligned as onboarding continues beyond initial training

What you bring

  • At least two years in sales onboarding, sales training or revenue enablement within B2B SaaS or another tech setting
  • You have delivered training or onboarding directly to sales reps, including live sessions, role-play and coaching
  • You can assess SDR or BDM calls, including discovery, cold outreach and objection handling
  • Strong English communication is essential for training global teams and creating onboarding materials

Who this fits

This mid-level role suits someone who enjoys hands-on training and coaching, and can coordinate several onboarding groups as priorities change. It is fully remote for candidates based in Ukraine, Portugal or Spain.

From the employer

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.

The role

The Sales team is one of the core drivers of Ideals' growth – 30%+ year-over-year, with a top ranking on RepVue and consistent Market Leader status on G2. As we scale, we're hiring a hands-on, people-focused Sales Onboarding Specialist to make sure every new sales hire ramps up quickly, confidently, and consistently.

You will own the delivery of structured onboarding programs for new Key Accounts and Commercial Sales reps, Customer Success Managers – run interactive training sessions and role-plays, and provide ongoing coaching support in close collaboration with sales managers. You will be the key link between sales leadership, the enablement function, and frontline teams – making sure onboarding is not just a one-time event, but a continuous performance driver.

This is a fully remote position open to candidates based in Ukraine, Portugal, or Spain.

What you will do

  • Deliver structured and effective onboarding programs for new sales reps with a focus on learning the market, ICP, product, and competitor landscape, and on building core sales skills

  • Design and/or run practical training sessions, role-plays, and practice rounds that help new hires build confidence and real-world skills quickly

  • Maintain onboarding plans tailored to different rep profiles, ensuring faster and more consistent ramp-up times

  • Embed best practices and company-approved sales techniques through regular sessions, practice rounds, and structured feedback loops

  • Support the rollout and adoption of new sales programs, tools, and initiatives across the global sales organization

  • Act as the bridge between sales leadership, the enablement team, and frontline reps — keeping everyone informed, aligned, and moving forward

What you bring

  • 2+ years of hands-on experience in sales onboarding, sales training, or a Sales/Revenue Enablement role within a B2B SaaS or tech environment

  • Demonstrated ability to deliver onboarding or training programs — running live sessions, role-plays, and coaching conversations with real sales reps

  • Strong facilitation skills: ability to run engaging, interactive training sessions and deliver specific, actionable feedback that reps actually use

  • Solid understanding of the SDR or BDM sales process — you know what a good discovery call, cold call, and objection-handling conversation looks like in practice

  • Excellent English communication skills (written and verbal) — you will work with global stakeholders, run sessions, and produce onboarding materials entirely in English

  • Reliability and organizational skills — you manage multiple onboarding cohorts in parallel, track progress, and adapt plans when priorities shift

  • Collaborative working style — you know how to build trust with sales managers, reps, and senior leaders at the same time

Nice to have

  • Experience with sales methodologies such as MEDDIC, BANT, SPIN, or Challenger Sales

  • Familiarity with sales and enablement tools: HubSpot, Amplemarket, or any LMS platform

  • Experience with AI-powered tools for training delivery, content creation, or coaching support

  • Background in Learning & Development, HR, or adult education with a pivot towards Sales Enablement

  • Previous experience in a startup or scale-up environment where processes are still being built

  • Exposure to virtual data room (VDR) platforms or knowledge of M&A / financial services deal environments

Our assessment process

  • Screening call with the Talent Acquisition Specialist

  • Test Task (written onboarding session design & analysis)

  • Live Role-Play & Feedback Delivery session with the Hiring Manager

  • Hiring Manager interview

  • Competency-based interview with the Talent Acquisition Specialist

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

  • Remote-first flexibility to shape your ideal workday

  • Home workplace budget

  • Co-working expense coverage

  • Individual IT budget for extra equipment

  • Top-tier tech and AI-powered tools

For your growth

  • Access to Ideals Academy with numerous courses

  • Investment in external learning and development activities

  • Guidance in Personal Development Plan creation

  • Professional literature and subscriptions coverage

  • Support of your passion as a speaker or writer

  • Internal talent mobility opportunities

For your well-being

  • Tailored Wellness Package for your physical and mental health

  • Funding for sports competitions

  • 20 business days of paid time off per year

  • Paid health-related time off

Extra perks

  • Budget for meetups with your local team

  • Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Customer SuccessRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.