Solutions Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Infisical. Remote, United States · full-time · no salary stated · we estimate $149,525–$200,125.
Infisical has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Run technical proof-of-concepts and help customers onboard, choosing practices that suit their architecture and use cases
- Partner with account executives on discovery and demos, then answer new customers’ questions and support activation
- Speak with customers regularly to uncover workflow friction and needs, and relay findings to the product roadmap
- Use customer feedback to improve documentation and public materials, and lead webinars for customer stakeholders
What you bring
- You have a background in software development, systems engineering or DevOps
- You can explain technical ideas clearly in writing and conversation
- You are based in the United States
Who this fits
This mid-level, customer-facing role suits someone who can move between technical implementation, customer guidance and sales conversations. The team works primarily remotely, with a presence in San Francisco and in-person gatherings during the year.
From the employer
Infisical is the open source security infrastructure platform that engineers use for secrets management, certificates, and privileged access management. We help developers and organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and more.
We’ve raised ~$60M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, OpenRouter, LG, and NVIDIA.
Join us on a mission to make security easier for all developers — starting with secrets management. We’re looking to hire exceptional talent to join us in building the open source security infrastructure stack for the AI era.
What We’re Looking For
We’re looking for an exceptional Solutions Engineer to help grow Infisical’s customer base and ensure a seamless product experience from onboarding to long-term success.
This is a high-impact, customer-facing role where you’ll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.
You’ll be working directly with the CEO, engineering, and sales teams on:
Running proof-of-concept with leads, guiding customer through onboarding, or being able to recommend best practices for specific architectures and use cases.
Ensuring new customers are activated, happy, and have all of their questions answered;
Becoming a trusted technical advisor to customer and business leaders.
Working in tandem with account executives to lead demo & discovery calls.
Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer's needs and provide feedback towards product roadmap.
Understanding user journey and being able to guide UX/DX roadmap
Hosting webinars and knowledge sharing sessions for customer's stakeholders.
Improving documentation and public facing materials based on customer feedback.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
Strong written and verbal communication skills—able to clearly articulate technical concepts.
High energy, high ownership mindset, and a willingness to operate in ambiguity.
Based in the United States.
Bonus
Familiarity with secret management tools or developer security platforms.
Solid understanding of developer workflows and/or DevSecOps infrastructure.
Prior experience in a startup or fast-scaling environment.
Past involvement in developer communities or public speaking (webinars, talks, etc.).
Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
Experience supporting enterprise accounts and working with technical stakeholders.
How You’ll Grow
In this role, you’ll be instrumental in shaping how Infisical scales and serves thousands of customers:
Drive technical success across a fast-growing customer base.
Influence the short and long-term product roadmap based on customer needs.
Help build out the future customer success and go-to-market teams & functions.
Team, Values & Benefits
Our team brings experience from companies like Figma, Databricks, Wiz, and more. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
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