Key Account Manager (South/Southeast)

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

Reporting to the Team Lead, the Key Account Manager will be responsible for leading sales and merchandising efforts to achieve sales and financial targets across IFG’s portfolio of brands in their assigned customers. Employees in this position may interact with their leader several times a week to receive guidance and feedback. Some non-routine activities may require their leader’s advance approval, but routine decisions within the general scope of the role may be made independently.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Develops and executes business plans and go-to-market strategies that align brand objectives to assigned customer goals
• Develops and maintains strategic, long-term, value creating relationships with assigned customers across various levels and functions of the business that drive profitable growth and advance long-term company objectives
• Leverages data from various platforms – including shipment data, syndicated data, etc. – to analyze business performance, identify trends or opportunities, and to develop insights that result in action
• Manages trade and promotional planning within specified guardrails to ensure financial targets are met
• Analyzes effectiveness of trade and omni-channel programs to drive continuous improvement of planning and increase ROI
• Maintains accurate monthly sales and trade forecasts for assigned customers
• Coordinates cross-functionally with the customer service team and other functions, as appropriate, to communicate relevant customer information and maintain a cohesive 360-degree relationship with assigned customers
• Coordinates cross-functionally with marketing, omni-channel, and retail execution teams to bring comprehensive plans to life at assigned customer
• Performs other duties as required or assigned which are reasonably within the scope of this role

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• Bachelor’s degree from an accredited 4-year college or equivalent relevant experience required
• 5+ years of related experience required

ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE)

• Proactive problem-solving skills, collaborative solutioning, and strong follow-through
• Ability to review and derive meaningful insights from data that inspire action
• Ability to identify, prioritize, and complete tasks based on merit and value
• Strong financial literacy and business acumen
• Ability to negotiate win-win outcomes that drive long-term partnerships
• Willingness to provide timely and constructive feedback, both internally and externally
• Proficiency across Microsoft 365’s suite of tools, including CoPilot
• Ability to travel up to 50% of the time
• Ability to consistently demonstrate the IFG Sales capabilities of data-driven decisions, prominence where we play, meaningful partnerships, ownership mindset, and irresistible experiences at the level required for this role

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.