Support Engineer
Remote Pune Full-time Mid-level IT Support & Helpdesk
At a glance
Mid-level IT Support & Helpdesk role at KSB. Remote, India · full-time.
Pay not stated Support Engineer salary
RoleIT Support & Helpdesk
SeniorityMid-level
LocationPune
WorkplaceRemote
EmploymentFull-time
PostedJan 21, 2025 · 1y ago
Role brief
remoteroles summary, based on the employer's posting.
What you'll do
- Help build data models for local assemblies, non-technical head modules and selectors using KM2002
- Prepare product configuration data for applications such as KSB Easyselect and KSBase
- Coordinate with internal customers on assigned projects and tasks
- Draft process documents and keep them current, while handling motor database and E2E catalogue classification in Classmate Finder
What you bring
- A mechanical engineering diploma, with about one to two years in product data work, or readiness to join as a one-year trainee
- Strong MS Office skills and an aptitude for preparing and maintaining product data
- Knowledge of pump construction and manufacturing processes, plus English communication skills
Who this fits
This role suits an early-career candidate interested in product data preparation and upkeep. You may bring product data experience or enter through the stated one-year trainee path. The role is based in Pune and listed as remote.
From the employer
- To assist in Data Modelling tasks for local assemblies ,non-technical head modules , selector using tools like KM2002;
- To assist in preparation of product configuration related data as per the requirements and to suit various application like KSB Easyselect ,KSBase;
- Interact with internal customers with respect to entrusted projects and tasks;
- To assist in preparation of process documents and their regular updates ;
- To carry out material number classification related tasks using Classmate Finder for Motor database, E2E catalogues etc;
- Diploma in Mechanical Engineering
- Around 1- 2 years with exposure to Product Data related activities OR
- Fresher who can work as a Trainee for 1 Year with KSB Tech .
- Flair for data preparation and product data upkeep;
- Good PC skills with expertise in MS- Office;
- Knowledge of pump construction and mfg .processes followed ;
- Hands on experience with any CAD or Configuration software is plus ;
- Exposure to working in SAP / ECTR Environment ;
- Good communication skills with ability to communicate in English;
- Good team player having willingness to learn new things, apply them and share ;
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