Sr. Network Operations Analyst
At a glance
Senior Network Engineering role at Levi Strauss & Co. Remote, United States · full-time · no salary stated · we estimate $129,575–$184,950 across the United States.
Levi Strauss & Co has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Resolve difficult network failures across corporate, retail, distribution, data center and cloud settings
- Coordinate major incidents with operations, engineering, security, business teams and service providers through resolution
- Strengthen reliability by improving alerts, monitoring, problem handling, records, lifecycle practices, compliance and change preparation
- Guide Network Operations colleagues and apply data, automation and AI tools to uncover repeat faults and reduce manual work
What you bring
- At least eight years in network operations, enterprise network support, infrastructure operations or a similar technical position
- Advanced knowledge of enterprise LAN, WAN, wireless, SD-WAN, cloud connectivity, routing and switching
- Experience directing complex troubleshooting, priority escalations, incident response and service improvements in global enterprises
- Background mentoring operations staff and coordinating with engineering, security, business groups and external providers
- Hands-on work with network observability, operational analytics or automation, applying data and AI insights responsibly
Who this fits
This senior role suits someone ready to lead network escalations, coordinate response across teams and mentor operations colleagues. The job is full time and remote in the United States.
From the employer
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Introduction
As a Senior Network Operations Analyst, you will join our Global Network Operations team and provide advanced technical and operational leadership for the network services supporting our offices, distribution centers, data centers, showrooms, and retail stores worldwide. You will lead complex incident response, guide other operations team members, and partner with engineering, information security, cloud, retail technology, field services, and external service providers to improve network reliability and operational maturity.
About the Job
- Serve as a senior technical escalation point, leading the investigation and resolution of complex network incidents across our global corporate, retail, distribution center, data center, and cloud environments.
- Coordinate major incident response across operations, engineering, information security, business teams, and service providers, ensuring clear ownership, timely communication, and effective resolution.
- Lead operational improvements across monitoring, alerting, problem management, documentation, lifecycle management, compliance, and change readiness to strengthen network reliability and service quality.
- Mentor Network Operations team members, provide day-to-day technical guidance, and help build the internal capabilities required to reduce dependency on external service providers.
- Use operational data, automation, and AI-enabled tools responsibly to identify recurring issues, improve root-cause analysis, streamline manual processes, and move the organization toward more proactive network operations.
About You
- You have at least 8 years of experience in network operations, enterprise network support, infrastructure operations, or a comparable technical role.
- You possess advanced knowledge of enterprise LAN, WAN, wireless, SD-WAN, cloud connectivity, routing, switching, DNS, DHCP, firewalls, network segmentation, and monitoring.
- You have demonstrated experience leading complex troubleshooting, major incident response, high-priority escalations, problem management, and service improvement in a global enterprise environment.
- You have experience providing technical guidance or mentoring to other operations professionals and coordinating work across engineering teams, security teams, business stakeholders, and service providers.
- You have hands-on experience with network observability, operational analytics, or automation technologies and can use data and AI-enabled insights responsibly to improve network reliability and operational performance.
EOE M/F/Disability/Vets
LOCATION
Remote - USAFULL TIME/PART TIME
Full timeFILL DATE
This position is expected to be filled by 01/17/2027.Current LS&Co Employees, apply via your Workday account.
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