Client Relations Manager
At a glance
Manager-level role at LVH Global Inc. Remote, United States · full-time · $75,000–$85,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Find and qualify prospective clients with support from the Marketing team, assessing fit and potential for lasting partnerships
- Shape proposals around the company’s offerings with the Owner Partner Team, then guide deals through closing and payment
- Coordinate the Experience Team’s work across planning, homes and staffing to meet client expectations
- Build client and partner relationships that encourage repeat business, while meeting booking, prospecting and CSAT targets
What you bring
- At least four years in client relations or sales involving travel, real estate or another high-value offer for wealthy clients
- A record of sales success and revenue growth
- Strong spoken and written English, plus hands-on use of CRM, presentation and online productivity tools
Who this fits
This manager role suits someone who can develop client relationships, close sales and coordinate service delivery across teams. It is remote and based in New York; international travel experience and enthusiasm are preferred.
From the employer
LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.
As a member of the Sales Team, Client Relations Manager plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including:
ESSENTIAL FUNCTIONS
Prospect and develop new client leads in collaboration with the Marketing team
Qualify prospective clients to ensure a good fit and long-term partnership potential
Work with the Owner Partner Team to tailor proposals across company offerings
Lead the closing process and coordinate with the Finance team to ensure payment completion
Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services
Build and maintain strong client relationships to drive repeat business and long-term loyalty
Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores
COMPENSATION
Competitive gross annual salary ranging from $75,000 - $85,000
Commission Plan structure
20 Days of Paid Time Off
5 Days of Paid Sick Leave
6 Days of Paid Holidays
Work equipment stipend
Private health insurance
Flexible work schedule, subject to business needs and management approval
SKILL AND KNOWLEDGE QUALIFICATIONS
4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals
Proven track record of success in sales and increase in revenue
Exceptional verbal and written English communication skills
Strong experience with CRM, presentation, and other online productivity tools
Multi-tasking capabilities and working effectively under deadlines
Experience and love for international travel are highly desirable
Other work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
OtherRemote$70k+
Find me workBy the team behind remoteroles.