Epic Application Analyst II - IT Clinical Systems (Epic Anesthesia Certification Required/Epic Optime Certification Preferred)
At a glance
Mid-level IT Support & Helpdesk role at McLeod Careers Section. Remote, United States · full-time · no salary stated · we estimate $71,694–$112,619 across the United States.
McLeod Careers Section has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Configure, test, troubleshoot and install Epic modules, then document changes and prepare testing for supported applications
- Review department workflows and work with teams to set development priorities and implement solutions
- Coordinate application upgrades and larger projects, following change controls and meeting assigned deadlines
- Help clients and IT staff resolve application issues, and share system changes with educators so training materials stay current
- Support systems during routine work and implementations, mentor Analyst I colleagues, and join the on-call rotation
What you bring
- At least two years building Epic applications and an Epic Anesthesia certification or accreditation
- At least three years modifying and supporting computer applications, plus three years using PC tools such as word processing and spreadsheets
- An associate degree in healthcare, computer science or business, or equivalent work experience
- Strong presentation, communication and interpersonal skills, with the ability to handle multiple tasks
Who this fits
This mid-level role suits someone with Epic build and application support experience who can mentor Analyst I colleagues. You’ll join an on-call rotation that can include after-hours and weekend coverage, with occasional travel for user needs, training, implementations and conferences. The role is remote in the United States. Optime certification or accreditation is preferred.
From the employer
Essential Job Responsibilities/Expectations
Job responsibilities include those listed in competencies document.
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Analyzes, designs, and modifies software applications, including encoding, testing, debugging and installing to support implementation of one or more software modules. system preference modifications, documentation, training or sharing of system functions as appropriate.
Provides more advanced technical expertise than that of an Epic Applications Analyst I.
Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
Gathers and works with departments to prioritize development initiatives and activities.
Provides analysis of workflow and implements solutions to meet department needs.
Provides technical/application assistance to clients and IT staff as appropriate.
Assists with coordination of system upgrades and large projects and provides support as required.
Completes tasks on time and meets assignment dates.
Ensures system changes follow change management procedures and protocols.
Creates and maintains all documentation for all assigned applications, and develop, plan and execute testing for supported applications.
Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
Participates in support for systems both daily and during implementations.
Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.
Serves as a mentor to Epic Applications Analyst I.
Occasional travel to other offices to accommodate user needs.
Occasional travel for training classes, implementations and conferences.
Job Requirements
Qualifications/Training:
Minimum of two years Epic build experience.
Minimum of three years of computer system application modifications and support experience.
Minimum of three years of PC-oriented experience to include basic word processing and spreadsheets.
Presentation, communication and interpersonal skills required.
Ability to multi-task.
Licenses/Certifications/Registrations/Education:
Epic Certification or Accreditation- Anesthesia (required) and Optime (desired)
Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
Physical Requirements: Refer to Occupational Risk Assessment
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