Strategic Accounts Manager - Long Term Care
At a glance
Manager-level Account Management role at Medline. Remote, United States · full-time · $101,000–$152,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Manage assigned major accounts, retaining existing business while finding ways to grow revenue and profitability
- Build customer relationships, resolve service issues and maintain contact with key people across your accounts
- Coordinate with field sales colleagues on new account launches and efforts to protect accounts at risk
- Run RFP activities, create sales tools and programs, and explain their use and results to relevant teams
- Track account performance and program costs, then share contract and sales reports with internal partners
What you bring
- At least four years in account management, sales or both
- Experience creating business plans that support sales approaches and presenting technical material to groups
- You have used CRM software and can work proficiently with Microsoft Office
- A bachelor's degree in business or a clinical-related field is typically expected
Who this fits
This role suits an account manager who can handle complex customer relationships and work with field sales teams. Expect business travel for up to half your working time, including overnight trips, and occasional non-traditional hours for in-services. You’ll work across office settings and medical facilities.
From the employer
Job Summary
Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance. Support sales strategies and help achieve new revenue targets and service goals for accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth.Job Description
MAJOR RESPONSIBILITIES:
Account Management
- Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives.
- Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability,
- Resolve problems and ensure customers receive high-quality customer service
- Maintain personal contact with key customers in assigned accounts.
- Work directly with other key sales personnel to launch new accounts and on any save opportunities to accounts under threat or loss.
- Maintain existing sales programs.
Internal Partnership
- Work directly with the Medline Field Sales team to promote sales goals and initiatives.
Sales Administration
- Facilitate the formal and non-formal RFP process.
- Develop and implement sales tools and programs; educate and communicate activity and success
- Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales.
- Track customer sales performance against objectives and inform management of results.
- Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners.
MINIMUM JOB REQUIREMENTS:
Education:
- Typically requires a Bachelor’s degree in a business or clinical-related field.
Certification / Licensure:
- None
Work Experience:
- At least 4 years of account management or/and sales experience.
- Experience preparing business plans to align/support selling strategies.
- Experience developing and delivering technical presentations to various group sizes.
Knowledge / Skills / Abilities:
- Exposure to and use of Customer Relationship Management (CRM) software.
- Proficiency with Microsoft Office Suite products.
- Position requires travel up to 50% of the time for business purposes (overnight, within state and out of state).
- Environment includes office setting and medical facilities.
- Position may require non-traditional work hours during in-services.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$101,000.00 - $152,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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