Post Vehicle Recovery Administrative Assistant - Remote
At a glance
Junior role at Motorolasolutions. Remote, United States · full-time · $41,600 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Process recovery assignments, confirm completed services, and arrange lender asset releases after the work is done
- Use lender databases and other systems to meet each client’s specific requirements across multiple screens
- Handle calls with banks and field agents, responding to customer questions and escalations
- Track assignments through completion while managing several tasks and screens at once
What you bring
- At least two years in customer service and a high school diploma or GED are required
- You need a year of remote-work experience and authorization to work indefinitely in the United States
- You can type at least forty words per minute and use Microsoft Office and Google Suite
Who this fits
This fully remote, full-time role suits someone comfortable working independently and with a team in a busy, multi-system setting. You must work Monday through Friday, nine to six Central time. Repossession, collections, or automotive experience is preferred, with repossession experience especially valued.
From the employer
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Secure Collateral Management is a repossession forwarding division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization.
Job Description
NOTE: THIS IS A FULLY REMOTE POSITION, 1 year of remote work experience is required.
We are a leader in the Repossession industry. We are seeking a detail oriented, driven Post Vehicle Recovery Administrative Assistant to join our team. This position involves administrating over processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. This is not a collections or sales job, however you will have regular communication with the banks and the agents in the field. Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills.
- Must be able to work full-time, M-F 9-6 CST
- Remote work experience is required
- High multi-tasking environment
- Experience handling escalations
- Work within multiple systems
- Utilize client/lender databases, if applies, to execute specific lender requirements.
- Work in upwards of 15 different tabs between multiple screens
- Excellent customer service and communication skills
- Ability to work independently as well as within a team
- Seeking candidate with strong computer skills and internet savvy
- Follow through and ownership of work to completion required.
- Previous collection, repossession or automotive industry experience preferred
- Microsoft Office and Google Suite product experience
- 40 wpm minimum
Highly Preferred
- 1 Year of experience in the Repossession industry
Target Base Salary- $41,600
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
Minimum 2 years customer service experience
High School Diploma or G.E.D.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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