Regional Vice President

Who We Are:

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Job Details

Position: System Vice President

Location: Must Reside in Grand Rapids, Saginaw, or Traverse City Hubs

Hours: Full Time

Salary Rate: Commensurate with Experience

Pay Frequency: Weekly – Direct Deposit

What We Offer You:

• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off: Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Various Employee Perks and Rewards

System Vice President Job Summary:

The System Vice President (SVP) provides executive leadership and strategic direction for all financial, operational, and client relationship functions within an assigned food service and hospitality territory. This role is accountable for driving operational excellence, ensuring client satisfaction, and delivering profitable growth. The SVP acts as a strategic business partner to clients and internal stakeholders, leading high-performing teams to deliver exceptional guest experiences and uphold the highest standards of service and quality.

Key Responsibilities

Financial & Operational Leadership

• Owns the financial performance and operational success of all hospitality and food service operations within the assigned territory.
• Partners with the finance team to develop accurate budgets, forecasts, and financial plans that align with company and client objectives.
• Oversees forecasting processes, ensuring operational units provide precise monthly, quarterly, and annual projections.
• Ensures compliance with all company financial, operational, and risk management policies.
• Identifies and implements strategies to enhance profitability and operational efficiency.

Client Partnership & Retention

• Leads all client business reviews, ensuring strong partnerships and long-term retention.
• Anticipates and fulfills client needs to promote satisfaction, stability, and strategic growth.
• Focuses on renewals, expansions, and new business opportunities within the hospitality and food service market.
• Serves as a trusted advisor to clients, driving innovative solutions that improve service quality and overall value.

Strategic Growth & Innovation

• Develops and communicates a long-term strategic plan to achieve growth and strengthen the company’s market position within the region.
• Designs and executes strategies that drive incremental sales, organic growth, and market penetration.
• Encourages a culture of creativity and innovation across all operations to enhance the client and guest experience.
• Oversees the rollout of new company initiatives, ensuring alignment with brand standards and operational capabilities.

Leadership Development & Talent Management

• Promotes and reinforces the company’s culture, values, and hospitality standards throughout all levels of management.
• Leads recruitment, selection, and onboarding for new location and regional leaders, ensuring the right talent is in place.
• Develops leadership succession plans and ensures ongoing development opportunities for future leaders.
• Builds a high-performance culture that encourages accountability, collaboration, and continuous improvement.

Operational Excellence & Brand Standards

• Ensures all operations consistently deliver outstanding food quality, presentation, and hospitality service.
• Monitors compliance with health, safety, and sanitation standards across all units.
• Champions company initiatives and ensures consistent execution of operational policies and brand expectations.
• Drives performance improvements through best practices, innovation, and operational excellence.

Qualifications

• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• 10+ years of progressive leadership experience in multi-unit food service or hospitality management, with at least 5 years at a senior regional or executive level.
• Demonstrated success in financial management, strategic planning, and client partnership.
• Proven ability to lead diverse teams and build strong leadership pipelines.
• Exceptional communication, negotiation, and presentation skills.
• Strong analytical mindset with the ability to balance strategic vision and operational execution
• Must reside in or be willing to relocate to the Traverse City, Saginaw, or Grand Rapids hubs

Core Competencies

• Executive Leadership: Inspires and leads teams toward excellence and shared goals.
• Strategic & Financial Acumen: Skilled in aligning business objectives with financial performance.
• Client-Centric Mindset: Builds long-term partnerships through trust, innovation, and service excellence.
• Talent & Culture Development: Invests in people to drive performance and engagement.
• Operational Excellence: Ensures consistency, quality, and brand integrity across all operations.