Campaign Execution Specialist
At a glance
Mid-level Campaign Management role at Pacifica Continental. Remote · full-time.
Pay not stated Campaign Management salary
remoteroles summary, based on the employer's posting.
What you'll do
- Answer customer questions about offers and bonuses, and resolve complaints with practical solutions
- Track customer activity and share clear details about current promotions
- Run daily offers for the online sportsbook and casino
- Launch marketing campaigns through Optimove, Mailup or Locosms
- Coordinate with sportsbook and casino teams on promotions, banners and related feedback
What you bring
- At least one year in a comparable iGaming role
- Fluency in English and Portuguese
- You can work a rotating shift schedule covering all hours
Who this fits
This mid-level role suits someone with iGaming experience, an interest in sports and a sound grasp of online gaming products. You'll handle customer promotion queries and coordinate campaign activity with sportsbook and casino teams. The schedule rotates across 24/7 coverage.
From the employer
Our client, an important sports gaming house, is looking for a Campaing Execution Specialist to join their team.
Key Resonsabilities
As a Campaign Execution Specialist you will have to:
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Handle daily promotions for both Online Sportsbook and Casino
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
- Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.
Requirements
- At least 1 year of prior experience in a similar role within the iGaming industry
- Experience in using CRM tools/ campaigns is a plus
- Passion about sports and good understanding of online gaming products
- Excellent communication and a team working spirit
- Fluency in both English and Portuguese language
- Flexibility to work on shift rotation 24/7
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