Network Engineer
At a glance
Mid-level Network Engineering role at Pavago. Remote, Costa Rica.
Pay not stated Network Engineer salary
remoteroles summary, based on the employer's posting.
What you'll do
- Set up and tune enterprise routers, switches, firewalls and VPNs, including routing protocols, VLANs and access controls
- Watch network health, diagnose DNS, latency and connectivity faults, and investigate escalations with packet-capture tools
- Trace major outages to their causes and introduce preventative fixes; respond to urgent incidents when called
- Plan capacity and infrastructure changes, improve redundancy and failover, and connect networks with cloud environments
- Update topology diagrams and operating procedures, record changes, and coordinate network work with infrastructure and security teams
What you bring
- At least three years in network engineering, including hands-on work with enterprise environments
- Practical ability to configure routers, switches, firewalls and VPNs, with knowledge of OSPF, BGP and EIGRP
- Experience using network monitoring and troubleshooting platforms, plus Cisco or comparable enterprise networking skills
- Understanding of TCP/IP, DNS, DHCP, VLANs and QoS, along with strong written and spoken English
Who this fits
This role suits a mid-level engineer who can take responsibility for network reliability and security while balancing daily operations with longer-term improvements. You’ll work remotely from Costa Rica on U.S. business hours, with some flexibility around urgent incidents and on-call coverage. Clear communication with technical and non-technical colleagues is part of the role.
From the employer
Network Engineer – Remote
Position Type: Full-Time, Remote
Location: Remote
Working Hours: U.S. Business Hours (Flexibility required for on-call support and critical incidents)
About the Role
At Pavago, one of our clients is hiring a Network Engineer to design, maintain, secure, and optimize enterprise network infrastructure across client environments.
This is not a helpdesk or support-only role. You’ll take ownership of network reliability, performance, and security across enterprise environments while supporting both day-to-day operations and long-term infrastructure initiatives.
Working across routing, switching, firewalls, VPNs, monitoring systems, and hybrid cloud environments, you’ll ensure network infrastructure remains stable, secure, scalable, and highly available.
If you enjoy solving complex networking challenges, improving infrastructure, and maintaining mission-critical systems, this role is for you.
Responsibilities
Network Infrastructure & Configuration
- Configure, maintain, and optimize enterprise network infrastructure, including routers, switches, firewalls, and VPNs.
- Implement and manage:
- VLANs
- QoS
- VPN tunnels
- Access Control Lists (ACLs)
- Routing protocols including OSPF, BGP, and EIGRP
- Perform firmware upgrades, patching, and infrastructure maintenance.
- Support network expansion projects, migrations, and infrastructure upgrades.
- Maintain reliable connectivity across multi-site and hybrid environments.
Network Monitoring & Troubleshooting
- Monitor network health using tools such as:
- SolarWinds
- PRTG
- Nagios
- Zabbix
- Diagnose and resolve latency, packet loss, DNS, routing, and connectivity issues.
- Troubleshoot escalated incidents using tools such as Wireshark and TCPdump.
- Perform root-cause analysis and implement long-term preventive solutions.
- Participate in on-call support and respond to critical network incidents when required.
Network Security & Compliance
- Configure and maintain firewall environments including:
- Cisco
- Palo Alto
- Fortinet
- Juniper
- Implement network segmentation, ACLs, and security policies.
- Support compliance initiatives related to:
- PCI-DSS
- HIPAA
- SOX
- GDPR
- Assist with Zero Trust networking and secure remote access implementations.
- Maintain a secure, resilient, and well-governed network infrastructure.
Performance Optimization & Reliability
- Perform bandwidth utilization analysis and capacity planning.
- Optimize network performance through redundancy, failover, and load balancing.
- Maintain high-availability infrastructure across enterprise environments.
- Identify bottlenecks and recommend scalable infrastructure improvements.
- Support cloud networking integrations across AWS, Azure, and hybrid environments.
Documentation & Operational Governance
- Maintain accurate network diagrams, topology maps, SOPs, and technical documentation.
- Document infrastructure changes following structured change management processes.
- Keep configurations, procedures, and documentation organized and audit-ready.
- Collaborate closely with infrastructure, cloud, security, and DevOps teams on network initiatives.
What Makes You a Great Fit
- You have a strong troubleshooting mindset and remain calm during critical incidents.
- You proactively identify and resolve infrastructure risks.
- You communicate technical concepts clearly to both technical and non-technical stakeholders.
- You maintain high standards for documentation and operational excellence.
- You work independently while collaborating effectively within remote teams.
- You take ownership of infrastructure reliability and long-term improvements.
Required Experience & Skills
- 3+ years of professional Network Engineering experience.
- Hands-on experience managing enterprise networking environments.
- Strong knowledge of:
- OSPF
- BGP
- EIGRP
- Experience configuring:
- Routers
- Switches
- Firewalls
- VPN environments
- Experience with network monitoring and troubleshooting platforms.
- Strong experience with Cisco networking environments or equivalent enterprise platforms.
- Solid understanding of:
- TCP/IP
- DNS
- DHCP
- VLANs
- QoS
- Excellent written and verbal English communication skills.
Preferred Experience
- Cisco CCNA, CCNP, or equivalent certifications.
- Experience with:
- Palo Alto
- Fortinet
- Juniper
- Experience supporting:
- AWS VPCs
- Azure VNets
- Hybrid cloud networking
- Familiarity with:
- Python
- Ansible
- Terraform
- Experience supporting multi-site enterprise environments.
- Exposure to Zero Trust networking models and modern security frameworks.
What Success Looks Like
- Network uptime consistently maintained at 99.9% or higher.
- Fast resolution of network incidents and escalations.
- Accurate, current, and well-maintained infrastructure documentation.
- Timely completion of critical patches and compliance requirements.
- Improved network stability, scalability, and performance.
- Positive feedback from internal stakeholders on network reliability and support.
Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Technical Assessment (Network Troubleshooting or Configuration Exercise)
- Client Interview with IT/Engineering Leadership
- Offer & Background Verification
What Happens After You Apply
Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the final step that completes your application.
Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps hiring managers evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.
Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation.
Apply Now
If you’re a Network Engineer who enjoys designing resilient infrastructure, solving complex networking challenges, and maintaining secure, high-performing enterprise environments, we’d love to hear from you. Apply today and help build reliable network infrastructure that supports business growth and operational excellence.