Technical Writer (ATO)
At a glance
Mid-level role at PingWind. Remote, United States · full-time · $58,000–$80,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Revise IAM site and application copy, including alerts and visual elements, to meet FSA style and accessibility rules
- Prepare usage reports, help desk metrics, system support guides, application materials and project records
- Build and update security plans, configuration records, risk logs, schedules, tests and training for ATO packages
- Organize documentation so teams can use it for reviews, audits, FISMA compliance and ongoing operations
What you bring
- At least two years of relevant experience and an associate degree are required
- You hold Public Trust clearance and have documented federal ATO, FISMA or RMF work
- You know Section 508 accessibility rules and can explain complex technical material clearly
- You can use Microsoft Office, SharePoint and documentation repositories to manage accurate, organized records
Who this fits
This remote role suits a detail-focused technical writer who can coordinate documentation with technical and security teams. Public Trust clearance, an associate degree and relevant experience are required.
From the employer
Location: Remote
Required Clearance: Public Trust
Required Education: Associate's Degree
Required Experience: 2 years
Position Description
The Technical Writer (ATO) develops, maintains, and updates clear, accurate, and compliant technical documentation to support the successful Authority to Operate (ATO) process and ongoing operations of the FSA IAM systems. This role ensures all required artifacts are well-written, organized, and ready for reviews, audits, and submissions.
Responsibilities
The Technical Writer creates and revises content updates for IAM websites and applications, including wording changes, error messages, banners, and visual content while adhering to the FSA Style Guide and Section 508 accessibility standards. They prepare access and use reports, help desk metrics, environment support documentation, application support materials, and project-related artifacts. Additional responsibilities include developing and maintaining system security plans, configuration management records, risk and issue logs, schedules, test documentation, training materials, and other deliverables needed for ATO packages, FISMA compliance, and technical project management.
Required Qualifications
- Excellent technical writing and editing skills with strong attention to detail
- Ability to translate complex technical information into clear, concise language
- Experience creating documentation for federal ATO, FISMA, or RMF processes
- Knowledge of Section 508 accessibility requirements
- Proficiency with Microsoft Office tools, SharePoint, and documentation repositories
- Strong organizational skills to manage multiple documents and versions
- Familiarity with Agile project documentation and change management
- Ability to collaborate effectively with technical teams, security staff, and stakeholders
- Understanding of IAM concepts and federal IT compliance standards is a plus
- Self-motivated with the ability to meet tight deadlines in a fast-paced environment
About PingWind
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.
www.PingWind.com
Our benefits include:
· Eleven Federal Holidays
· Paid Time Off accrued each pay period
· Parental Leave
· Three medical plan choices with generous employer contribution
· Dental and Vision Insurance
· Company paid Short-Term and Long-Term Disability
· Company paid Life and AD&D Insurance
· 401k with competitive matching and vesting schedule
· Continuing education assistance
· Short Term / Long Term Disability & Life Insurance
· Medical, Dependent Care and Commuter Flexible Spending Accounts
· Employee Assistance Program
· Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
· 529 College Savings Plan
· Legal Insurance
· Pet Insurance
Veterans are encouraged to apply
Salary Range
$58k -$80K
The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.
PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.
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