Hospitality/Hotel Sales Representative
At a glance
Mid-level Account Executive role at PrimeWorks. Remote, Colombia · full-time.
Pay not stated Account Executive salary
remoteroles summary, based on the employer's posting.
What you'll do
- Build client relationships with people seeking hotels for events, then sell them relevant hospitality products and services
- Handle customer questions and problems, and follow through to keep service on track
- Coordinate with internal teams so client expectations are met
- Keep customer information current and follow up on potential sales
- Look for ways to improve customer experience and retain clients
What you bring
- A bachelor's degree is required
- You have prior sales experience tied to hotels or hospitality
- You can support customers and communicate fluently in spoken and written English
- You can use Microsoft Office and CRM tools
Who this fits
This suits a mid-level sales professional who combines hotel-related selling with customer support. The role is remote and based in Medellin, Colombia. You must submit your resume in English.
From the employer
We are seeking a highly motivated and customer-focused sales professional with experience in the hospitality industry to work with our client who owns several Hilton, Marriott, and Sheraton properties in the United States.. The ideal candidate has a strong background in hotel sales, exceptional customer support skills, and excellent English communication skills.
We only want the best and if you are looking to work with a fast-growing and stable American company, then this position is for you.
Role and Responsibilities
Develop and maintain relationships with clients who are looking to host events at hotels.
Promote and sell hospitality-related products and services.
Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Coordinate with internal teams to deliver seamless service and meet client expectations.
Maintain accurate customer records and follow up on sales opportunities.
Identify opportunities to improve the customer experience and increase client retention.
Bachelor degree
Previous experience in hospitality or hotel-related sales is required.
Proven experience in customer support or customer service.
Fluent English (spoken and written).
Strong communication, interpersonal, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and CRM
Experience working with hotels, resorts, travel companies, or hospitality service providers.
Sales-oriented mindset with a passion for delivering exceptional customer experiences.
PLEASE SUBMIT YOUR RESUMES IN ENGLISH