Product Operations
At a glance
Mid-level Product Management role at Reflow. Remote, United States · full-time · no salary stated · we estimate $120,000–$176,450 across the United States.
Reflow has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Turn roadmap priorities into milestones and timelines, balancing customer impact, revenue and technical limits
- Keep engineering work scoped and sequenced, and coordinate testing, releases, dependencies and early risk flags
- Bring customer, sales and support feedback to product teams, while keeping stakeholders clear on what ships and why
- Coordinate partner pilots, early access and launches, then document onboarding steps for repeat use
- Lead cross-functional features, launches and integrations, setting success measures, owners and follow-ups
What you bring
- Experience in product operations, program management, product management or technical operations
- You can work closely with engineers and discuss technical tradeoffs without needing to code
- You bring strong prioritization, planning and execution skills, with clear communication across teams
Who this fits
This mid-level role suits someone who enjoys turning product priorities into coordinated delivery and building processes as they go. You’ll work across product, engineering, go-to-market teams and partners, with direct collaboration with founders and product leaders. The role is remote in Toronto.
From the employer
We’re building Reflow, a workforce and workflow intelligence platform that helps teams understand and improve how work gets done. As we scale product development, customer usage, and partner integrations, we need someone who can bring structure, clarity, and momentum to how product work actually ships.
This is a Product Operations role for someone who thrives at the intersection of product, engineering, and execution, turning priorities into plans and plans into shipped outcomes.
What you’ll do
Own prioritization and execution flow
Partner with founders and product leadership to prioritize the product roadmap based on customer impact, revenue, and technical constraints.
Translate high-level priorities into clear execution plans, milestones, and timelines.
Support the engineering team by clarifying scope, sequencing work, and protecting focus.
Drive testing and delivery
Coordinate product testing, releases, and rollouts to ensure quality and readiness.
Manage dependencies, unblock teams, and keep work moving across functions.
Track progress and surface risks early — no surprises.
Be the connective tissue
Act as the operational bridge between product, engineering, GTM, and partners.
Turn customer, sales, and support feedback into clear, actionable inputs for the product team.
Ensure everyone knows what’s shipping, when, and why.
Partner setup and onboarding
Participate in the setup and onboarding of partners (pilots, early access programs).
Coordinate internal and external stakeholders to deliver smooth launches.
Document processes so partner onboarding becomes repeatable and scalable.
Project manage cross-functional initiatives
Lead cross-functional product initiatives end-to-end (new features, launches, integrations).
Define success criteria, timelines, owners, and follow-ups.
Improve how we plan, execute, and learn from product work over time.
Who you are
Experience in product operations, program management, product management, or technical operations.
Comfortable working closely with engineering teams and understanding technical tradeoffs (you don’t need to code, but you speak the language).
Strong at prioritization, planning, and execution: You bring order without slowing things down.
Clear, structured communicator who keeps teams aligned and moving.
Proactive and calm under pressure; you anticipate issues before they become problems.
Thrive in early-stage environments where processes are built, not inherited.
Bonus points
Experience working on B2B SaaS, data, analytics, or workflow products.
Exposure to partner integrations, APIs, or platform products.
Background in startups or fast-growing teams.
Why join
Be remembered as the person who made the product org work.
Work directly with founders and shape how product decisions get made.
High ownership across roadmap, execution, and partner delivery.
Opportunity to grow into Head of Product Ops, Program Management, or Product Leadership as the company scales.
Flexible setup (contract or full-time), high trust, high impact.
This role is for someone who loves turning ambition into execution, and making sure the right things ship, the right way, at the right time.
Compensation:
We offer competitive pay based on the market and where you’re located. The salary ranges in our job postings are intentionally wide because they need to cover both U.S. and international candidates. Our final offer will depend on things like your experience, skill set, and location.
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