Technical Account Executive
At a glance
Mid-level Account Executive role at Resend. Remote, United States · full-time · $160,000–$220,000 OTE.
remoteroles summary, based on the employer's posting.
What you'll do
- Work high-intent inbound deals with enterprise accounts and high-growth companies identified through account enrichment and segmentation
- Test and refine sales messaging, timing, channels and existing playbooks to build a repeatable way to close
- Grow current customers by finding opportunities for higher tiers or additional products, and assess which accounts to save from churn
- Share customer insights with product, marketing and success, then document what the team learns
- Run a building-and-closing sales motion, improving the process as you learn what works
What you bring
- You have built a role, team or function from the ground up, without relying on a finished playbook
- You can discuss infrastructure, APIs and email deliverability credibly with technical customers
- You approach customer conversations with curiosity, testing ideas and learning from each interaction
Who this fits
This suits a hands-on seller who likes creating a sales process, working closely with customers and sharing what they learn with a team. The role is remote in the Americas time zones, with travel for conferences, prospect visits and team events. The first three months emphasize learning and experimentation, with quotas to be defined together.
From the employer
Over 4M developers have used Resend, and we're onboarding hundreds of new paying customers every day. We've built enrichment and segmentation systems to identify high-value accounts across our inbound funnel.
Founder-led sales have closed enterprise deals. We've brought in experienced GTM help to build early infrastructure and playbooks. We're looking for a Technical Account Executive to join our small and growing Buyer Experience Squad.
This is a building and closing role. You'll take what exists, pressure-test it, expand it, and iterate on our repeatable sales motion. This role is remote based in the Americas Time Zones.
Read more about how we work, how we hire, and what we value here.
In this role, you will…
Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies
Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works
Run experiments across messaging, timing, and channels to find repeatability
Expand existing customers by identifying accounts that could benefit from higher tiers or additional products
Prevent churn by distinguishing accounts worth saving from natural lifecycle churn
Be the voice of the customer internally - feeding learnings back to product, marketing, and success
Document everything - your learnings become the playbook the team builds on
You’ll be a great fit if you…
You've built before. You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zero
You're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they are
You think like a scientist. Hypotheses, tests, measurements, iteration. You're trying to learn something with every conversation
You document and share. Not a lone wolf. You write things down and make the whole team smarter from your work
You're technical enough. You don't need to be a developer, but you can hold a credible conversation about infrastructure, APIs, and email deliverability
You care about craft. You notice sloppy details. You believe sales can and should be done with the same care as great product
You’re comfortable with travel. Conferences, prospect on-sites, team events and everything in between to help drive value to our users
What it means to join the team...
First 3 months focused on learning and experimentation, not rigid quotas
Work directly with founders who are invested in building this function the right way
Clear path to define quotas together based on what we learn
Team-oriented culture with part of quota shared
Honest, low-ego team with autonomy to ship
100% remote with flexible schedule
Comp: $160,000 - $220,000 USD OTE (base + variable), commensurate with location and experience
Learn more about how we work:
About Resend
We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.
Our fully remote team of 50 spans 15 countries and counting. We're backed by a16z, Y Combinator, and others. Meet the humans →
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