Intake Specialist/Recruiter
At a glance
Mid-level Recruiting & Talent Acquisition role at ReWorks Solutions. Remote, South Africa.
Pay not stated Recruiting & Talent Acquisition salary
remoteroles summary, based on the employer's posting.
What you'll do
- Guide new clients through intake, from answering inquiries to collecting and organizing their paperwork
- Arrange service start dates and keep internal teams informed as client work gets underway
- Follow up with clients and address their needs to support satisfaction and continued service
- Find and screen candidates, arrange interviews, and keep applicants informed throughout hiring
- Update client and candidate pipelines, track workflows, and help onboard new hires
What you bring
- Experience in intake coordination, recruiting, or customer success, ideally in healthcare or ABA
- Strong communication skills and the ability to handle client-facing intake alongside recruiting work
- Careful organization, attention to detail, and the ability to manage competing tasks
- Comfort using Monday.com or a similar CRM or project-management platform is preferred
Who this fits
This role suits someone who can balance client service and recruiting coordination. It is remote from South Africa, with work scheduled during U.S. Eastern hours, from nine to five.
From the employer
Job Opening: Intake & Recruiter
Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time
Salary: Paid in South African Rands (ZAR)
Key Responsibilities
- Manage the full client intake process, ensuring a smooth and positive experience
- Act as the first point of contact for new client inquiries, providing timely and professional communication
- Collect, review, and organize client documentation accurately
- Coordinate service initiation, including scheduling and internal team communication
- Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
- Support recruitment efforts, including sourcing, screening, and coordinating candidates
- Schedule interviews and manage candidate communication throughout the hiring process
- Assist with onboarding of new hires
- Maintain and update candidate and client pipelines using systems such as Monday.com
- Track and manage workflows for both intake and recruitment functions
- Collaborate with internal teams to ensure staffing and client needs are met efficiently
Requirements
- Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
- Strong communication and interpersonal skills
- Ability to manage both client-facing and recruitment responsibilities
- Highly organized with strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Experience with Monday.com or similar CRM/project management tools (preferred)
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and administrative skills
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
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