Implementation Manager
SchooLinks Open · verified Oct 24, 2026 At a glance
Manager-level Solutions & Sales Engineering role at SchooLinks. Remote, United States · full-time · no salary stated · we estimate $101,000–$170,000 across the United States.
SchooLinks has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Guide districts from signed agreement to lasting platform use, managing onboarding, data intake, module setup, training and change work
- Lead kickoff sessions to set district ownership, rollout dates and measurable goals with stakeholders
- Build phased rollout plans around purchased modules, grade levels and state compliance needs
- Train district champions and run regular check-ins with them and executive sponsors to keep projects aligned
- Log milestones, decisions and risks in Gainsight and Salesforce, raising launch threats to the Director of Implementations
What you bring
- At least three years in implementation, customer success, project management or another client-facing role
- You can handle complex projects across multiple clients, timelines and configurations
- You communicate effectively in writing and when presenting to district leaders
- You stay organized and detail-focused while building consistent processes across a varied client portfolio
Who this fits
This role suits someone who can work with K-12 district stakeholders, from counselors to superintendents, and create structure when plans are unclear. Expect travel of twenty to twenty-five percent, especially during back-to-school season. The role is remote within the United States.
From the employer
The Implementation Manager is the primary point of contact and strategic partner for school districts from the moment they sign with SchooLinks through successful, sustained platform adoption. You own the end-to-end implementation experience, translating district goals into actionable rollout plans, building trusted relationships with counselors, administrators, and CTE leaders, and ensuring all stakeholders get real value from the platform as quickly as possible.
This role combines project management, education/K12 consulting, and product subject-matter expertise. The ideal candidate understands how K-12 districts actually operate, can build structure in ambiguous situations, and has the communication range to work confidently with a superintendent and a school counselor in the same week.
Responsibilities
- Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management
- Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria
- Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates)
- Lead training sessions with district champions training them to successfully use the platform - 20-25% travel, heavy during back to school season
- Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce
- Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned
- Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed
Requirements
- 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
- Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations
- Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups
- Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio
Benefits
- 100% health care coverage for Employee
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
A reasonable estimate of the on track earnings range ( base + bonus) for this position is $80,000 - $110,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.
SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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