Sr Solution Sales Executive CRM (CPQ)

ServiceNow servicenow.com Open

Remote New York Full-time Senior Account Executive

At a glance

Senior Account Executive role at ServiceNow. Remote, United States · full-time · $125,450–$186,601 base.

SalaryStated by ServiceNow

$125,450 – $186,601

Base salary for this role, in USD per year, as published in the posting.

This role, from ServiceNowOur estimate for the market: $85,000–$201,304Median $137,500

The range includes the market median of $137,500 for senior account executive roles in New York, compared against the New York market.

Worked out from 126 postings that stated pay, median $137,500. Last updated Nov 13, 2026.

RoleAccount Executive

SenioritySenior

LocationNew York

WorkplaceRemote

EmploymentFull-time

Base pay$125,450–$186,601

PostedNov 10, 2026

Role brief

remoteroles summary, based on the employer's posting.

What you'll do

Shape territory plans around vertical alignment, account use cases and execution priorities
Guide account executives as they build account plans, applying territory recommendations and Now Value principles
Help customers define digital transformation value and strategy with account teams and partners
Coach sales and development teams to spot CRM and industry solution opportunities and move deals forward
Coordinate roadmap feedback with solution consultants, adjusting your focus to each territory and account team's needs

What you bring

At least five years of experience assessing specialty solutions' return on investment and helping win solution sales
You have worked as an account executive or in another sales or customer service role
You understand business-to-business sales processes and can apply AI to work, decisions or problem-solving

Who this fits

This senior sales role suits someone who can guide account teams on specialty CRM and industry solutions. Expect travel for roughly thirty to fifty percent of the role; the position is listed as remote in New York.

From the employer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Solution Sales Manager will oversee market success of ServiceNow's CRM and Industry products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Sr Solution Sales Executive - CRM & Industry supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
Provide input to AE during the account planning process based on territory strategy and recommendation
Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Champion diversity and belonging to contribute to an open and inclusive environment

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5+ years knowledge on return on investment of specialty solutions area to lead solution win
Experience as an AE, or in alternative sales/ customer service role
Understanding of business sales processes
Travel required: 30-50%

For positions in this location, we offer a base pay of $125,450 to $186,601, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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