JIRA Administrator
At a glance
Mid-level Systems Administration role at SOSi. Remote, United States · part-time · $79,451–$165,013 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Set up and maintain JIRA projects, workflows, and issue tracking
- Adjust JIRA settings to support business needs and technical requirements
- Connect JIRA with GitLab, Confluence, and other DevOps tools
- Resolve JIRA administration problems and help teams improve processes and system functionality
- Support Agile practices, including dashboards and SLA monitoring
What you bring
- A degree in IT, computer science, or a related area, or five years of equivalent JIRA administration work
- Hands-on experience building JIRA workflows, managing permissions, and automating issue tracking
- Experience connecting JIRA to DevOps tools and using Agile methods, customized dashboards, and SLA monitoring
Who this fits
This part-time, on-call remote role suits someone comfortable supporting JIRA administration and collaborating with development, operations, and project teams. You’ll need reliable internet and a quiet workspace without interruptions or background noise.
From the employer
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.
Essential Job Duties:
- Configure and maintain JIRA workflows, projects, and issue tracking systems.
- Manage and optimize JIRA configurations to meet business and technical requirements.
- Integrate JIRA with GitLab, Confluence, and other DevOps tools.
- Support Agile methodologies and related project management practices.
- Troubleshoot and resolve system issues related to JIRA administration.
- Collaborate with development, operations, and project teams to improve processes and system functionality.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
- Demonstrated experience configuring and managing JIRA workflows.
- Experience managing issue tracking systems and workflow automation.
- Proficiency in JIRA administration, including workflow development and permission management.
- Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
- Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
- Strong problem-solving and analytical skills.
Desired Qualifications:
- Atlassian Certified JIRA Administrator certification.
- ITIL Foundation Certification.
Working Conditions:
- This is a part-time, on-call position
- The work to be performed remotely
- Must have strong internet connection
- Quit workspace free from interruptions and background noise
Working at SOSi:
All interested individuals will receive consideration and will not be discriminated against for any reason.
Systems Administration work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Systems AdministrationRemote$70k+
Find me workBy the team behind remoteroles.