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Epic Application Analyst

Ssmh ssmhealth.com Open · verified Oct 24, 2026
Remote United States Full-time Mid-level IT Support & Helpdesk

At a glance

Mid-level IT Support & Helpdesk role at Ssmh. Remote, United States · full-time · no salary stated · we estimate $71,694–$112,619 across the United States.

Estimated pay

Ssmh has not published a salary for this role. The figure below is our estimate, not theirs.

$71,694 – $112,619
What the middle half of mid-level IT support & helpdesk roles in the United States paid, among postings that did state a salary.
Worked out from 924 postings that stated pay, median $90,000. Last updated Oct 24, 2026.
RoleIT Support & Helpdesk
SeniorityMid-level
LocationUnited States
WorkplaceRemote
EmploymentFull-time
PostedOct 8, 2026 · 2w ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Turn business needs into Epic settings and workflow changes, using established practices
  • Maintain Epic applications, assess vendor updates for business impact, and resolve user issues
  • Build application tables and reports, and revise test scripts as systems change
  • Coordinate with end users, business partners and other Epic analysts; support less experienced colleagues
  • Organize technical requirements with data and diagrams, and may lead small, low-risk projects

What you bring

  • Epic Professional Billing certification and hands-on experience with professional billing are required
  • At least three years of relevant experience, including work building Epic applications
  • A bachelor's degree in computer science or a related area, or equivalent education and experience

Who this fits

This mid-level role suits an Epic analyst who can handle configuration, testing, end-user support and coordination across technical and business teams. The job is remote in the United States, with a day shift and a forty-hour workweek.

From the employer

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

SSM Health IHT is seeking a certified analyst and technically skilled team member with strong Epic Environment build experience to join our IT Revenue Cycle Growth Team. Candidate must be Epic Certified in Professional Billing with relevant work experience and background professional billing. In addition to technical expertise in design, build and testing, the individual will serve as an IT liaison for Epic end-users, business partners and other epic analysts in both clinical and revenue cycle roles. Our team projects include onboarding new acquisitions and building new Epic Departments across the 4 states we serve. Applicants should have a passion to research and implement healthcare revenue cycle solutions leveraging known best practices for build and testing along with project implementation strategies delivering exceptional patient financial experience outcomes.


Job Summary:

Configures, implements, supports and maintains applications and technical integrations, specifically Epic applications, to meet the needs of the organization. Serves as a coordinator and collaborates with business operations, information technology, leadership, system users and vendors.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows.
  • Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures.
  • Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications.
  • Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications.
  • Codes complex functions including building application tables and reports for Epic applications.
  • Updates testing scripts to incorporate ongoing system development and implementations.
  • Acts as a resource for Epic colleagues with less experience. May lead small projects with manageable risk and resource requirements.
  • Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making.
  • Solves complex problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

  • Three years’ relevant experience
  • Experience in Epic builds

CERTIFICATION

  • Epic certified in one or more modules (Resolute Hospital Billing (HB) Administration and Claims and Remittance highly preferred

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Department:

9602200099 Growth -Revenue Cycle

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.