Epic Application Analyst (S)

Ssmh ssmhealth.com Open · verified Oct 24, 2026

Remote United States Full-time Mid-level IT Support & Helpdesk

At a glance

Mid-level IT Support & Helpdesk role at Ssmh. Remote, United States · full-time · no salary stated · we estimate $71,694–$112,619 across the United States.

Estimated pay

Ssmh has not published a salary for this role. The figure below is our estimate, not theirs.

$71,694 – $112,619

What the middle half of mid-level IT support & helpdesk roles in the United States paid, among postings that did state a salary.

Worked out from 924 postings that stated pay, median $90,000. Last updated Oct 24, 2026.

RoleIT Support & Helpdesk

SeniorityMid-level

LocationUnited States

WorkplaceRemote

EmploymentFull-time

PostedSep 21, 2026 · 4w ago

Role brief

remoteroles summary, based on the employer's posting.

What you'll do

Turn business needs into Epic settings and process changes that follow established workflows
Maintain Epic applications and assess how vendor updates could affect business operations
Resolve application problems and help end users with Epic issues
Build complex Epic functions, including application tables and reports, and keep test scripts current
Support less-experienced Epic colleagues and may lead small, manageable projects

What you bring

You have at least three years of relevant experience and have worked on Epic builds
An Epic certification or accreditation in at least one module is required
You need Epic Beaker CP certification for this role
A computer science degree or a related qualification, or equivalent education and experience, is required

Who this fits

This role suits a mid-level Epic analyst who can configure applications, troubleshoot issues and support end users. It is remote in the United States, with a day shift and a forty-hour workweek. Frequent sitting, standing, walking, reaching and keyboard use are part of the work, with occasional handling of heavier objects.

From the employer

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

Join SSM Health as an Epic Application Analyst! Required Epic Beaker CP certification. Support and optimize critical laboratory systems that help deliver exceptional patient care.

Job Summary:

Configures, implements, supports and maintains applications and technical integrations, specifically Epic applications, to meet the needs of the organization. Serves as a coordinator and collaborates with business operations, information technology, leadership, system users and vendors.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows.
Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures.
Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications.
Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications.
Codes complex functions including building application tables and reports for Epic applications.
Updates testing scripts to incorporate ongoing system development and implementations.
Acts as a resource for Epic colleagues with less experience. May lead small projects with manageable risk and resource requirements.
Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making.
Solves complex problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information.
Performs other duties as assigned.

EDUCATION

Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

Three years’ relevant experience
Experience in Epic builds

CERTIFICATION

Epic certified or accredited in one or more modules

PHYSICAL REQUIREMENTS

Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.

Department:

9602050099 Enterprise Applications

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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