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Epic Systems Analyst

Ssmh ssmhealth.com Open · verified Oct 24, 2026
Remote United States Full-time Mid-level IT Support & Helpdesk

At a glance

Mid-level IT Support & Helpdesk role at Ssmh. Remote, United States · full-time · no salary stated · we estimate $71,694–$112,619 across the United States.

Estimated pay

Ssmh has not published a salary for this role. The figure below is our estimate, not theirs.

$71,694 – $112,619
What the middle half of mid-level IT support & helpdesk roles in the United States paid, among postings that did state a salary.
Worked out from 924 postings that stated pay, median $90,000. Last updated Oct 24, 2026.
RoleIT Support & Helpdesk
SeniorityMid-level
LocationUnited States
WorkplaceRemote
EmploymentFull-time
PostedOct 19, 2026 · 5d ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Turn service-line needs into Epic configuration and workflow changes, then develop proposals covering feasibility and cost
  • Build complex Epic functions, application tables and reports, and test the work before delivery to business partners
  • Implement and stabilize core applications while checking infrastructure, hardware, endpoints and database needs
  • Lead project work, coordinate stakeholders on scope and requirements, and resolve cross-application issues with vendors

What you bring

  • At least three years working with Epic functionality, design, configuration and technical environments
  • Hands-on Epic build experience is required
  • You hold Epic certification or accreditation in at least one module; Ambulatory is preferred
  • A computer science degree or a related qualification, or equivalent education and experience

Who this fits

This mid-level role suits someone who can own ambulatory Epic work and guide functional project teams. The position is remote, with the listed work-location states limited to Illinois, Missouri, Oklahoma and Wisconsin; the schedule is day shift for forty hours each week. Expect frequent sitting, standing, walking and keyboard use, along with occasional lifting of objects weighing up to fifty pounds.

From the employer

It's more than a career, it's a calling.

WI-REMOTE

Worker Type:

Regular

Job Highlights:

Join a mission‑centered Catholic healthcare organization as an Ambulatory Epic Systems Analyst and make an immediate impact.


This role is critical to supporting a high‑priority outpatient service line, contributing to Epic build, testing, workflow design, configuration, and operational readiness. You’ll serve as a subject matter expert for ambulatory Epic functionality and integrated third‑party applications, partnering closely with clinical and operational stakeholders to deliver sustainable, high‑value solutions.


Ideal candidates enjoy hands‑on ownership, thinking beyond standard Epic builds, and solving complex problems in fast‑paced environments. If you’re motivated by optimization, collaboration, and meaningful work that supports patient care, this role offers both challenge and purpose.

Job Summary:

Acts as a broad subject matter expert for service line Epic functionality and integrated third-party applications. Identifies best practices for the business and works closely with stakeholders to define the technical systems and enhancements needed to deliver business results. Conducts research on possible solutions and makes recommendations based on findings. Develops detailed analysis for proposals that outline feasibility, scalability and costs. Suggests, designs, tests, implements, and evaluates solutions.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Contributes to service line research for business needs and translates into the technical enhancements necessary for configuration and business process changes. Develops proposals that outline feasibility and costs.
  • Codes complex functions including building application tables and reports for multiple Epic applications. Tests build to ensure quality delivery to business partners.
  • Implements and stabilizes core business applications, researching application infrastructure needs, associated hardware, endpoints, and databases.
  • Proactively identifies and solves complex problems; uses ground-breaking and innovative methods to think beyond existing solutions which impact business direction and drive business performance.
  • Researches and recommends best practices for scalability, supportability, ease of maintenance, and system performance.
  • Analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making.
  • Leads functional teams or projects in a project management role with moderate resource requirements, risk, and/or complexity.
  • Plans and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements.
  • Troubleshoots and resolves complex integrated issues crossing applications and works with vendors to solve issues.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

  • Three years' relevant experience with Epic functionality, design, configuration, and technical environment concepts/functions. Experience in Epic builds is required.

CERTIFICATION

  • Epic certified or accredited in one or more modules.
  • Epic Ambulatory preferred

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

  • N/A

Department:

9602050099 Enterprise Applications

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.