Quality Engineer

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are seeking multiple levels of Quality Engineer to support our external manufacturing partners, supplier quality, engineering, and site installation teams to ensure the highest standards of quality and field reliability for our system. The ideal candidate will leverage a deep understanding of product applications and environments to strategically apply technical knowledge and methodologies for enhancing product quality. This role involves analyzing field data, subsystem/component defects, and site quality concerns using statistical and reliability methods.

This role is a hybrid role based remotely in Detroit. Selected candidates will be required to work onsite for a minimum of two days per week.

What we do

The Quality team ensures Symbotic products successfully transition from development into production by partnering cross-functionally with Engineering, Manufacturing, Supply Chain, and Test teams. Encompassing product, site, manufacturing, and supplier Quality, the team focuses on quality planning, defect prevention, and process validation from prototype through production, using product and field data to drive continuous improvement. By embedding strong quality practices early in the product lifecycle, the team helps ensure reliable product launches and consistent system performance.

What you’ll do

• Manage supplier quality activities for assigned suppliers and contract manufacturers to ensure compliance with Symbotic quality standards and customer requirements.

• Serve as the primary quality contact for suppliers and contract manufacturers, supporting issue resolution and ongoing quality performance.

• Conduct supplier audits, assessments, and reviews to evaluate compliance and identify opportunities for improvement.

• Support quality planning activities throughout the product lifecycle, including new product introduction, production readiness, and sustaining operations.

• Lead root cause investigations and corrective actions using structured problem-solving methodologies such as QRRC, 8D, A3, and 5-Why.

• Partner with Engineering, Supply Chain, Manufacturing, and supplier teams to resolve quality issues and prevent recurrence.

• Monitor supplier quality performance through metrics and KPIs, identifying trends and driving improvement actions as needed.

• Support process improvement initiatives focused on enhancing product quality, manufacturing efficiency, and supplier performance.

• Maintain quality documentation and provide regular updates on supplier performance and quality concerns.

• Mentor and support less experienced team members as appropriate.

• Travel to supplier and contract manufacturing locations as needed.

• Perform other duties as assigned.

What you’ll need

• Bachelor’s degree in engineering or related discipline is preferred. Related work experience is required.

• Minimum of 3 years of quality engineering experience within a regulated manufacturing environment preferred.

• Proficient in quality management concepts, tools, and methods (FMEA, DOE, MSA, GRR, 8D, etc.).

• Experience with Control Plans, FMEAs, and PPAP or equivalent part approval processes.

• Knowledge of engineering fundamentals and the ability to identify critical control points.

• Familiarity with statistical process control software such as SAA, Minitab, and JMP, along with advanced Excel skills for data organization and analysis.

• Strong communicative, quantitative and analytical skills with the ability to translate findings into actionable business decisions.

• CQE and Six Sigma Black Belt certification preferred (must demonstrate deep core knowledge).

• Certified or previously certified ISO 9001 or AS9100 auditor preferred.

Our Environment

• Up to 25% of travel, both domestic and international, may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $82,000.00 - $126,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.