Senior Technical Account Manager
At a glance
Senior Account Management role at TechBiz Global GmbH. Remote, United States · full-time · no salary stated · we estimate $105,000–$162,500.
TechBiz Global GmbH has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Shape customer-specific solutions with account executives, then demonstrate them through product walkthroughs, workshops and proofs of concept
- Map customer requirements to architecture plans that fit their workflows and security goals
- Guide new customers through setup and technical training, then advise on secure software supply chain practices
- Build adoption and retention by identifying expansion paths, reviewing outcomes with customer leaders and escalating needs to product and engineering
- Create reusable playbooks, architecture diagrams and practical guidance for customers
What you bring
- At least seven years in application security, DevSecOps or software architecture, including three years in a customer-facing technical position
- You can design SaaS security integrations for CI/CD, source control and cloud environments
- You have led both pre-sale customer work and post-sale implementation or adoption
- You can explain technical topics clearly to engineering teams and executive audiences
Who this fits
This senior, customer-facing technical role suits someone who can move between solution design, hands-on customer guidance and account growth. You’ll work across sales, engineering, product, customer technical teams and executives.
From the employer
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Technical Account Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
About client:
It is a cybersecurity company offering a SaaS-based platform that protects organizations’ software supply chains from attack. Our mission is to protect companies from this rapidly growing threat, so they can stay secure while releasing their software quickly.
Their Solution Success team bridges technical depth with business impact, guiding customers from pre-sales design through successful adoption, expansion, and advocacy.
About the Role
As a Senior Technical Account Manager, you’ll be a key technical leader within the Solution Success team, driving both pre-sales solution design and post-sales adoption. You’ll partner with sales, Engineering, and product teams to ensure customers realize the full business and security value of client’s Application Security Posture Management (ASPM) platform. This role is a blend of technical evangelism, architecture advisory, and customer success strategy, ideal for someone who loves shaping solutions, building trust, and driving outcomes from first demo to long-term renewal.
Responsibilities
Pre-Sales Engagement
· Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs.
· Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.).
·Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives.
· Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders.
Post-Sales Solution Success
· Lead onboarding and technical enablement for new customers, ensuring rapid time to value.
· Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management.
· Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration.
· Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives.
· Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights.
· Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.
· 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer).
· Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments.
· Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.).
· Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence.
· Experience leading pre-sales engagements and post-sales implementation/adoption.
· Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion.
·A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution.
Bonus Points
· Background in Application Security Posture Management (ASPM) or DevSecOps tools.
· Experience with solution design for enterprise SaaS in regulated industries.
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