Cybersecurity Technical Trainer
At a glance
Mid-level Security Operations & Analysis role at Thales. Remote, Mexico · full-time.
Pay not stated Security Operations & Analysis salary
remoteroles summary, based on the employer's posting.
What you'll do
- Plan and run training from scheduling and resource coordination through hands-on sessions across LATAM and the Americas
- Teach customers and channel partners about encryption, authentication and cybersecurity products
- Stay aligned with Engineering on product direction and learn from real customer deployments
- Deliver courses in English and Spanish, and help adapt customer course materials into Spanish
- Coordinate partner certification with Channels and training operations with Customer Services and Finance
What you bring
- Three to five years in technical training, technical leadership or a customer-facing engineering role
- A strong technical foundation in encryption and data security, including HSM, Data Security or Application Security
- Working knowledge of IT security, PKI and cryptography fundamentals
- Fluent written and spoken English and Spanish for delivering training in both languages
Who this fits
This role suits a mid-career technical trainer or customer-facing engineer who can teach cybersecurity topics in English and Spanish. The position is hybrid, with an office base in Polanco, Mexico City, and covers the LATAM and AMER regions.
From the employer
Thales is looking for a Technical Trainer to lead technical enablement for our Data Encryption and Application Security portfolio across the LATAM/AMER region. This role combines close collaboration with our Engineering teams on product roadmap with direct exposure to enterprise-scale customer implementations.
📋 What you'll do
· Own the full training lifecycle for our Data Encryption and Application Security portfolio across the LATAM/AMER region — from scheduling and resource management to hands-on course delivery.
· Deliver technical courses and workshops to channel partners and customers, building their expertise in Thales's encryption, authentication, and cybersecurity products.
· Work side-by-side with Engineering to stay close to the product roadmap, while gaining direct exposure to real customer implementations.
· Deliver training in both English and Spanish, and support the translation of customer-facing course materials into Spanish.
· Partner with Channels teams to certify partners, and collaborate with Customer Services and Finance on the commercial side of training operations.
· Build deep specialization in highly specialized data protection products deployed at some of the largest enterprises in the world.
✅ Must-Haves
· 3–5 years of experience as a Technical Trainer, Technical Lead, or Customer-Facing Engineer.
· Strong technical background in encryption and data security products (HSM, Data Security, Application Security).
· Working knowledge of IT security, PKI, and cryptography fundamentals.
· Fluent English and Spanish (written and spoken) — this role requires delivering training confidently in both.
📍 Hybrid — Office based in Polanco, Mexico City
Say HI and learn more about working at Thales (Click Here)
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
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