Account Growth Manager: Expand Portfolio (Remote)
Trackline Marketing Open · verified Oct 24, 2026 At a glance
Manager-level Growth Marketing role at Trackline Marketing. Remote, Saudi Arabia.
Pay not stated Growth Marketing salary
remoteroles summary, based on the employer's posting.
What you'll do
- Grow sales within existing retailer accounts and bring in new customers against targets set by the Country Manager
- Track turnover, refund ratio, hit rate and other KPIs, then adjust your approach when results fall short
- Negotiate merchant terms within set guidelines and build retailers’ knowledge of the services
- Use business statistics to shape action plans, then carry them out through segmented store visits
- Record merchant interactions in CRM and manage receivables to limit bad-debt exposure
What you bring
- A university degree and two to three years of sales experience
- Fluency in both English and Arabic
- Strong account management, negotiation and relationship-building skills, with a focus on sales results
Who this fits
This role suits a self-directed, target-focused seller who can manage retailer relationships, negotiate and plan account activity. It is a remote role based in Riyadh, with store visits as part of the work.
From the employer
You will join the local sales organization and play a key role in developing and expanding our customer portfolio. This includes both growing business with existing retailers and acquiring new customers, in line with targets defined by the Country Manager.
You will be responsible for achieving sales results, aligning commercial strategy with your line manager, and leading negotiations with partners. Working closely with retailers and store teams, you will strengthen long‑term partnerships, ensure excellent collaboration, and drive sustainable business growth.
Every action has an impact. You will make a difference here if:
Manage and visit your assigned portfolio
Deliver Net Turnover and other sales targets, taking corrective action when results deviate
Achieve Refund Ratio, Hit Rate, and additional KPIs with proactive adjustments
Define merchant contract conditions within provided guidelines
Enhance merchant knowledge and expertise regarding our services
Maximize TFS business (IR and RR management)
Document all merchant information and activities in CRM
Analyze business statistics and translate insights into actions
Execute action plans and store visits aligned with segmentation models
Control receivables to minimize bad‑debt exposure
Deliver store‑level activities agreed with merchant HQ
Maintain accurate CRM documentation across all interactions
Key competencies to empower your journey. You'll drive towards success if:
Customer Service Orientation
Adaptability and Flexibility
Industry Knowledge
Financial Acumen
Attention to Detail
Skills
Self‑motivated, customer‑focused, and target‑driven
Strong relationship‑building and account management
Negotiation skills
Ability to sell the full product portfolio
Priority planning
Problem‑solving mindset
Proficiency in MS Office
Hunting mentality
Qualifications & Requirements
University degree
2–3 years of sales experience
Strong results orientation and genuine sales talent
Fluent English and Arabic (mandatory)
French is an asset
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