Client IT Engineer
At a glance
Mid-level Systems Administration role at Treeline. Remote, United States · full-time · $60,000–$75,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Support client Microsoft 365, identity, endpoints, networks, and servers through a mix of site visits and remote work
- Take client relationships and small projects from initial planning through completion
- Resolve infrastructure issues involving Microsoft 365 tenants, networking, and endpoint management across client environments
- Explain technical problems to staff and executives, adjusting your language and documenting the work
What you bring
- At least three years in IT support
- Practical experience managing and troubleshooting networks, servers, endpoints, and identity
- Solid Microsoft 365 administration, Entra ID, and networking knowledge, including DNS, DHCP, VPN, and firewalls
Who this fits
This role suits a hands-on client engineer who can build trust, communicate with both technical and non-technical audiences, and work across multiple client environments. You’ll travel to client locations around Portland, so you must already live in the Portland metro area when hired; relocation is not supported.
From the employer
About Us
A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is looking for its first local Client Engineer in Portland.
The Role
We are looking for a Client Engineer to be the technical partner our Portland clients rely on. This is a field-based, hybrid role. You will manage your own schedule, drive to client sites around the Portland metro, and own client relationships, not just a ticket queue. As an early hire in a growing market, you will help shape how we serve our Portland clients. Mileage is reimbursed.
This is hands-on client IT engineering, not a remote-only help desk.
Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role.
What You Will Do
- Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
- Own client relationships and small projects end to end
- Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
- Explain technical issues clearly to non-technical staff and executives, and document as you go
What We Are Looking For
- Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
- Three or more years in IT support; multi-client or MSP experience strongly preferred
- Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
- A strong communicator who builds trust with clients and can adapt to any audience
- Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred
- Comfortable driving to client sites across the Portland metro
Compensation
$60,000 to $75,000 per year, based on experience.
We are an equal opportunity employer and welcome candidates from all backgrounds.
Note: Background checks will be performed as a condition of employment.
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