Solutions Architect

Truv truv.com Open · verified Oct 24, 2026

Remote United States Mid-level Other

At a glance

Mid-level role at Truv. Remote, United States · $160,000–$250,000 base.

SalaryStated by Truv

$160,000 – $250,000

Base salary for this role, in USD per year, as published in the posting.

RoleOther

SeniorityMid-level

LocationUnited States

WorkplaceRemote

Base pay$160,000–$250,000

PostedFeb 25, 2026 · 8mo ago

Role brief

remoteroles summary, based on the employer's posting.

What you'll do

Own technical relationships with assigned government accounts, covering implementation, integration, optimization, and ongoing platform use
Build account plans that connect the solution to each customer's objectives and technical setup
Lead onboarding, solution design, and integration work with customer engineers and internal engineering partners
Train customer teams, run health reviews, and address technical problems before they affect satisfaction
Track usage and technical metrics, share customer needs with Product and Engineering, and document platform guidance

What you bring

At least five years supporting state or federal agencies, designing solutions, or serving in a similar customer-facing B2B SaaS role
Experience working at an early-stage startup with roughly fifty to two hundred employees
Strong knowledge of APIs, integrations, data workflows, enterprise architecture, demos, RFPs, security, compliance, and procurement
Background in enterprise account management or implementation, with strong analytical, problem-solving, and communication skills
A bachelor's degree in computer science, engineering, or a related field, with a master's preferred

Who this fits

You’ll suit a technically strong account leader who can explain complex systems to different audiences and work directly with public-sector customers. The role is fully remote and may require travel for up to thirty percent of working days. It fits someone comfortable combining implementation leadership, relationship ownership, and customer advocacy.

From the employer

About Truv: Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. About the Job: We are seeking a Lead Technical Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.

What You’ll Do

Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.
Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment.
Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources.
Create and deliver training programs for customer teams.
Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization.
Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption.
Partner with Product and Engineering teams to advocate for customer needs and provide market feedback.
Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes.

Who You Are

5-7+ years of experience in servicing state and federal agencies, solutions architecture, or similar customer-facing technical role within B2B SaaS
Proven track record at early-stage startups (50-200 employees)
Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture
Ability to build custom demos, RFP process, data/security requirements, compliance and other procurement requirements
Enterprise account management or implementation experience essential
Strong analytical and problem-solving capabilities
Outstanding communication skills with ability to explain technical concepts to various audiences
Bachelor's degree in Computer Science, Engineering, or related field, Masters preferred
Ability to travel up to 30% of work days.