Lab Support Technician I- Lab Support Services
At a glance
Mid-level IT Support & Helpdesk role at Uasys. Remote, United States · full-time · no salary stated · we estimate $71,694–$112,619 across the United States.
Uasys has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Check incoming patient specimens for correct collection and labeling, then sort them for testing
- Place specimens on the right automation line and scan them into EPIC, correcting labels when needed
- Enter outside-institution orders in EPIC and handle add-on tests, timed urine, mail-in and other listed specimens
- Answer calls about results, reports and testing, and notify others when results are critical
- Reconcile packing lists and route safety reports to the Core Lab Manager
What you bring
- You have a high school diploma, GED or equivalent formal education
- You can follow spoken directions, read and write, and use a keyboard for basic computer work
- You bring telephone manners and strong customer service skills
Who this fits
This role suits someone who can support patient care in a clinical lab and handle specimen intake, processing and calls. You’ll work a variable shift, including weekends and a weekend call rotation; the schedule may change with two weeks’ notice. You need legal authorization to work in the United States by your first day. The job requires annual TB screening and pre-employment background and substance testing.
From the employer
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular
Work Shift:
Shift Vary (United States of America)Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
ICE | LPSL Laboratory Support Services
Department's Website:
Summary of Job Duties:
This position works under the supervision of the section Supervisor and Senior Tech. This position provides comprehensive support for patient care activities in the Core Lab. This position also requires weekends and weekend call rotation. This positions schedule could change due to staffing issues with a two week notice.
Qualifications:
Minimum Qualifications:
- High School, GED or formal education equivalent
- Ability to follow oral instruction, read and write.
- Computer/basic keyboard skills.
- Telephone etiquette skills.
- Must have excellent customer service skills.
Preferred Qualifications:
- 1 year of experience in a clinical laboratory.
Qualifications Equivalencies:
Additional Information:
Responsibilities:
- Receives specimens from all sources and verifies that specimens are properly collected and labeled.
- Ensure test is received in the correct tube type.
- Sorts all specimens and place them in the proper racks or bucket to be received.
- Load racks on the appropriate automation line to be received in and tested.
- Scan specimens into the EPIC system and re-label the specimens as needed.
- Enter orders into EPIC through requisition entry for all outside institutions.
- Process add-on test.
- Answers phone calls concerning results, faxing reports, specimen collection and ordering test.
- Process timed urine specimens.
- Reconcile packing list.
- Process Reference, VA and ACH specimens.
- Process mail-in specimens.
- Scan requisitions received with labs from institutional accounts into EPIC.
- Call critical results as needed.
- Fill out all Safety Intelligence reports and deliver to the Core Lab Manager.
- May perform other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding
Frequent Physical Activity:
Feeling, Grasping, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Talking, Walking
Occasional Physical Activity:
Crouching, Kneeling, Lifting, Stooping
Benefits Eligible:
Yes
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