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Senior Systems Analyst, SAP GTS

Wwwinc Open · verified Oct 24, 2026
Remote United States Full-time Senior IT Support & Helpdesk

At a glance

Senior IT Support & Helpdesk role at Wwwinc. Remote, United States · full-time.

In listing Systems Analyst salary

RoleIT Support & Helpdesk
SenioritySenior
LocationUnited States
WorkplaceRemote
EmploymentFull-time
PostedOct 23, 2026 · 1d ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Set up SAP software or change its code for business needs, test the work, and guide approved changes into production
  • Shape system designs by gathering requirements from customers and colleagues across business and IT teams
  • Lead assigned project work by organizing people, schedules and updates, and taking responsibility for delivery
  • Prepare system guides and user training, and help teams troubleshoot application performance and usage
  • Cover SAP support on call, including during evenings and weekends

What you bring

  • At least eight years with SAP GTS and ECC or S/4HANA
  • Practical SAP Customs Management and bonded warehouse work, plus experience in two or more listed GTS functions
  • A degree in computer science, information systems, business or a related field, or equivalent work experience
  • You have led SAP project work from requirements through testing and support, with one or two full implementations or comparable projects
  • You have SAP ABAP coding and debugging experience, and can run business workshops and create process and functional documents

Who this fits

This senior role suits an experienced SAP GTS analyst who can lead project work, work independently and with teams, and present to business stakeholders and IT leaders. You must be located in the Eastern Time Zone; the role is fully remote. The position includes on-call coverage at all hours, including evenings and weekends.

From the employer

Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company driven by a vision to Make. Every Day. Better. Founded in 1883, the Company builds and grows iconic brands including Merrell®, Saucony®, Wolverine®, Sweaty Betty®, Chaco®, Hush Puppies®, Stride Rite®, HYTEST®, and Bates®, along with footwear licenses for Cat® and Harley-Davidson®. Headquartered in Rockford, Michigan, the Company’s products are sold in approximately 170 countries and territories worldwide. For more information, visit www.wolverineworldwide.com.

In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified™ Great Place To Work®.

Bring your SAP GTS expertise to a role where you will directly influence how a global organization manages customs and international trade. As a Senior SAP GTS Systems Analyst, you will lead functional workstreams, configure and improve SAP solutions, solve complex system issues, and partner with business and IT leaders. Hands-on SAP GTS Customs Management and bonded warehouse experience are required.

Primary Duties:

  • Configures software or creates/modifies software code to meet business requirements; creates and executes test plans for software modifications and facilitates transfer into production

  • Writes software documentation suitable for internal systems control and user manuals; develops and provides user training

  • Confers with customers and team members, including across teams, to determine requirements; designs business application systems that address and solve complex corporate business needs

  • Estimates system configuration and development efforts for self and functional area

  • Functions as an area leader on large projects and/or project leader on small and medium projects; coordinates resources, milestone schedules and related communication; responsible for delivery of assigned work area(s) or project(s)

  • Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required

  • Leads and/or assists team members and customers with problem solving related to software application performance and usage; collaborates across teams as needed

  • Participates in and supports disaster recovery initiatives and change management standards and procedures; assists in developing standards and procedures when required

  • Evaluates make vs. buy system alternatives under general direction; maintains awareness of current technologies and trends; assimilates new technology into company work environment

  • Develops technical and business proficiency through education, work assignments, research and technical/user group participation; demonstrates practical application of learning and actively shares knowledge across functional area

  • Provides 24-hour on call support, including evenings and weekends

  • Performs other duties as required/assigned by Manager

  • Performs duties consistent with the company’s AAP/EEO goals and policies

Knowledge, Skills and Abilities Required:

  • Bachelor’s degree (or its foreign equivalent) in Computer Science, Management Information Systems, a Business discipline or related field or equivalent work experience.

  • Apparel and Footwear Industry experience preferred

  • 8 or more years of experience in SAP GTS and ECC or S/4HANA is required.

  • Experience with two or more SAP GTS functions; Compliance Management, Customs Management, Trade Preference Management and Product Classification.

  • Demonstrated leadership within the software development lifecycle process, including requirements gathering, design, functional configuration, testing and support on small to medium size efforts/projects. Experience should include 1-2 full SAP lifecycle implementations or equivalent project experience.

  • Experience leading technical and process-oriented business requirement workshops, creating business process documentation and process mapping, as well as functional specification documents.

  • Experience with SAP ABAP development and Debugging

  • Experience working directly with vendors, including negotiating anticipated project deliverables is preferred.

  • Strong analytical, problem solving, priority setting, time management and organizational skills.

  • Ability to operate independently, as part of a team, and in leading medium sized teams on fixed and fluid deliverables, including workload management and task delegation.

  • Ability to establish and maintain effective working relationships.

  • Excellent communication skills, including presenting to business stakeholders and IT leadership.

  • Ability to perform effectively in a rapidly changing environment.

Working Conditions

Must be located in Eastern Time Zone

100% remote for right candidate

Salary Minimum

$108,000.00

Salary Maximum

$141,750.00

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.