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Customer Success salary in Boston

Employer-stated pay · updated Oct 24, 2026

Customer Success pay in Boston is measured from 43 postings where the employer stated pay. The best-evidenced figure is mid-level, where 22 postings put the middle half between $90,000 and $153,688, with a median of $113,050.

Pay rises with seniority here: the medians run mid-level $113,050 and senior $140,000. Moving from mid-level to senior is worth roughly 24% more.

Against the 13 other measured markets for customer success at mid-level, this sits below 5 of them; San Francisco leads at $152,250.

1 of these ranges rests on fewer than 10 postings, so read it as a strong hint rather than a benchmark; the sample column shows exactly what backs each number.

4 customer success roles are open in Boston right now, 3 listing pay.

LevelMarket rangeMedianSample
Mid $90,000 – $153,688 $113,050 22
Senior $131,650 – $145,000 $140,000 16
Lead $175,000 – $235,000 $210,000 5hint

Entry is junior titles. Mid is mid-level and manager titles. Senior is senior titles. Lead is director, VP and above. Rows marked hint rest on fewer than 10 postings: read them as a hint, not a benchmark.

Ranges span the 25th to 75th percentile of employer-stated base pay for the level. Median is the 50th percentile. Sample is the number of postings measured.

Open customer success roles in Boston · 3 with stated pay

Pay marked e is our estimate. Everything else is the employer's own figure.

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By the team behind remoteroles.