Key Account Manager Hematology
At a glance
Manager-level role at AbbVie. Remote, Latvia · full-time · €33,000–€63,500 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Set territory and account plans, then track progress against agreed targets and performance measures
- Build and prioritize relationships with healthcare customers and external decision-makers around product strategy
- Use CRM to organize customer calls, record activity and manage follow-up
- Present approved product information and run customer sessions in person or virtually
- Share market and competitor observations with internal teams, and contribute to brand plans and projects
What you bring
- A university degree or equivalent in life sciences, medicine, pharmacy or another related field
- Fluent Latvian and a good working command of English
- Strong customer relationship skills, with confidence using CRM and digital tools for virtual or hybrid engagement
- A valid driving licence and willingness to travel across the region when needed
Who this fits
This field-based role suits someone who can combine customer account work with scientific product communication and cross-functional collaboration. Pharmaceutical commercial experience is preferred, especially in sales or account management; oncology or hematology experience is an advantage. The role involves regional travel and requires Latvian fluency and English proficiency.
From the employer
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
We are looking for a passionate and customer-focused Key Account Manager to support AbbVie’s hematology portfolio in the field. In this role, you will build strong partnerships with healthcare professionals, drive account growth, and help improve patient outcomes through meaningful scientific and commercial engagement.
Responsibilities:
- Own and deliver territory and account plans to achieve agreed goals and KPIs.
- Identify, prioritize, and develop key customer relationships in line with product strategy.
- Use CRM tools to effectively manage call planning, tracking, and follow-up activities.
- Build trusted relationships with key external experts and decision-makers.
- Act as a local product expert and deliver compliant, high-quality product information using approved materials.
- Plan and execute live and virtual customer events and presentations.
- Monitor market trends and gather competitive intelligence, sharing relevant insights with internal teams.
- Work in full alignment with AbbVie policies, SOPs, ethical standards, and applicable regulations.
- Contribute to Brand Team activities to support the implementation of commercial strategy, tactical plans, and innovative projects.
- Develop a deep understanding of the evolving multi-stakeholder environment
- Preferably at least 3 years of experience in the commercial pharmaceutical industry, ideally in sales, account management, or territory management.
- A university degree or equivalent in life sciences, natural sciences, medicine, nursing, pharmacy, or a related field.
- Interest in growing and developing.
- Strong experience in customer relationship management.
- Confidence using digital tools for virtual and hybrid customer engagement.
- Experience in oncology or hematology will be considered as an advantage.
- Strong collaboration skills and the ability to work across functions.
- Knowledge of marketing principles and strategic planning.
- Excellent communication, negotiation, and presentation skills.
- Fluent in Latvian and good command of English.
- Strong digital literacy and confidence using CRM and MS Office tools.
- Valid driving license and willingness to travel within the region as needed.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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