Key Account Manager
At a glance
Manager-level Account Management role at AbbVie. Remote, Slovenia · full-time.
Pay not stated Key Account Manager salary
remoteroles summary, based on the employer's posting.
What you'll do
- Build account plans around customer priorities, then shape projects that create value for both sides
- Track account needs, competitive moves and potential risks, and share useful findings with internal teams
- Work across functions to address account issues and pursue partnership opportunities tied to contracts and tenders
- Adapt channels and messages to each customer while meeting sales, brand and financial goals
- Maintain planned customer visits and feed field learnings back to the wider teams
What you bring
- A relevant university degree in science or applied science
- A valid Slovenian driving licence and a good command of the local language
- Experience with general practitioners and a record of sales results in the relevant therapeutic areas
Who this fits
You’ll suit a customer-facing pharmaceutical sales role covering one-third of the country, with account strategy, field visits and cross-functional work. The role is remote and based in Ljubljana.
From the employer
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Territory: covering 1/3 of the country.
The role purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and stakeholder needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Key responsibilities:
- Understand accurately KA’s needs and expectations, opportunities and threats for AbbVie, competition’s practices, document and share this insight internally.
- Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams in order to further enrich the BT’s anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
- Build trusted and strategic relationships with stakeholders in order to anticipate access barriers and better meet agendas, plans and objectives of respective key account.
- Identify opportunities and collaborate cross-functionally to engage in “win: win” partnerships with key accounts in order to positively influence contracting and tendering opportunities for product access.
- Develop and manage detailed customer profile analysis and adjust strategies according to highest customer service level standards.
- Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
- Work dynamically across multiple channels, adjusting channel choice and tailoring content and messages/medical discussion topics appropriately, to meet evolving customer needs.
- Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
- Maintain sales call frequencies and number of professional public visits as per plan.
- Provide relevant IFT learnings and observations back to wider IFT and BT.
- Explore and identify areas for own development and progress.
- Participate on trainings, employee meetings and on other work related events.
- Relevant university degree. Science/Applied Science discipline.
- English language proficiency verbally and in writing preferred. Good command of the local language.
- Proven track record of success in sales performance and solid presentation skills within respective therapeutic areas preferred.
- Experience in working with GPs.
- Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
- Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach.
- Operates effectively in a matrix environment.
- Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred.
- Valid Slovenian driving licence.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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