Claim Advisor Auto
At a glance
Mid-level role at Allstate. Remote, Canada · full-time · CA$44,454–CA$67,890 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Review auto policies and coverage, then investigate complex claims involving impaired, unlisted or non-drivable vehicles
- Decide who is liable and whether coverage applies, then resolve claims under the organization’s practices
- Work with customers, repair and towing services, other insurers and law enforcement to move claims forward
What you bring
- You’re bilingual in French and have at least a high school education or equivalent
- You hold a Level 1 adjusting licence or an equivalent credential
- You have one to three years handling complex auto claims and can interpret insurance policies
Who this fits
This mid-level role suits someone with complex auto-claims experience and a strong customer-service approach. You’ll work remotely in Canada on the Maritimes team, Monday to Friday from 8:30 a.m. to 4:30 p.m. Atlantic time.
From the employer
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing and we are actively looking to hire a Claim Advisor, Auto to join our Maritimes team.To meet our customer’s needs, your work week will be Monday to Friday 8:30am to 4:30pm AST
Accountabilities:
- Review insurance policy and coverages
- Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability
- Settle claims in accordance with organization’s policies and practices.
- Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement
Qualifications:
- Bilingual in French
- Minimum high school education or equivalent
- Adjusting License Level 1 or equivalent
- 1 - 3 years handling complex automobile claims is required
- Knowledge in understanding and interpreting policies
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
Bonus Qualifications:
- Enrolled in (or willing to enroll in) CIP designation
Skills
Auto Insurance Claims, Customer Service, Damage Assessment, Detail-Oriented, Documentations, Estimatics, Fraud Investigations, Insurance, Time Management
Compensation
Expected compensation for this role ranges from $ 44,454.00 - 67,890.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
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