Medical Director
At a glance
Director-level role at CareSource mission. Remote, United States · full-time · $195,200–$341,600 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Review member cases and appeals, and join peer discussions about clinical decisions
- Train and advise staff and providers, including orientation, performance feedback and education
- Investigate suspected fraud, abuse and care-quality concerns, and support member safety work
- Help develop clinical standards, practice guidelines and quality improvement plans
- Use utilization patterns to guide feedback, while supporting case management and regulatory reviews
What you bring
- A DO or MD and completion of a residency program are required
- At least five years of clinical practice experience
- An active, unrestricted medical license that meets the rules in your practice state
- Board certification, preferably in primary care, plus required specialty recertification
- MCG certification, either already held or completed within six months of starting
Who this fits
This director-level role suits a physician who can review cases, advise providers and staff, and contribute to quality work. The position is remote within the United States, with occasional travel of up to fifteen percent and possible evening or weekend work.
From the employer
The Medical Director is responsible for supporting staff by providing training, clinical consultation, and clinical case review for members.
Essential Functions:
- Provide clinical review services as directed
- Participate in peer-to-peer discussions
- Provide provider education, training, data sharing, performance evaluations and orientation to the plan
- Conduct clinical reviews for designated CareSource members as requested
- Provide physician review for clinical appeals cases
- Participate in the evaluation and investigations of cases suspected of fraud, abuse, and quality of care concerns
- Participate in development of policies and procedures
- Participates in quality improvement initiatives, case management activities and member safety activities (i.e. incident management
- Provide cross-coverage for other Medical Directors and/or markets, as needed
- Oversight and quality improvement activities associated with case management activities
- Assist in the review of utilization data to identify variances in patterns, and provide feedback and education to MCP staff and providers as appropriate
- Participate in the development, implementation and revision of the clinical care standards and practice guidelines ensuring compliance with nationally accepted quality standards
- Participate in the development, implementation and revision of the Quality Improvement Plan and corporate level quality initiatives
- Collaborate with market/product leaders to help define market strategy
- Community collaborative participation
- Support of regulatory and accreditation functions (eg. CMS, State, NCQA and URAC) and compliance for all programs
- Perform any other job related duties as requested.
Education and Experience:
- Doctor of Osteopathic Medicine (DO) required or
- Medical Doctor (MD) required
- Bachelor's or Master's degree in Business Administration, Operational Excellence, Healthcare Administration or Medical Management is preferred
- Successful completion of a residency training program, preferably in primary care is required
- Five (5) years of clinical practice experience required
- Managed care medical review/medical director experience preferred
- Basic Microsoft Word skills
- Excellent communication skills, both written and oral
- Ability to work well independently and within a team environment
- Ability to create strong relationships with Providers and Members
- High ethical standards
- Attention to detail
- Critical listening and systematic thinking skills
- Ability to maintain confidentiality and act in the company’s best interest
- Ability to act with diplomacy and sensitivity to cultural diversity
- Decision making/problem solving skills
- Conflict resolution skills
- Strong sense of mission and commitment of time, effort and resources to the betterment of the communities served
- Current, unrestricted license to practice medicine in state of practice as necessary to meet regulatory requirements required
- Board Certification, preferably in primary care specialty required
- Re-certification, as required by specialty board, must be maintained (exceptions may be granted by Chief Medical Officer) required
- MCG Certification is required or must be obtained within six (6) months of hire required
- General office environment; may be required to sit or stand for extended periods of time
- May be required to work evenings/weekends
- Up to 15% (Occasional) travel to attend meetings, trainings, and conferences may be required
Compensation Range:
$195,200.00 - $341,600.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
SalaryOrganization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.