VIP Host, Detroit
At a glance
Mid-level role at DraftKings. Remote, United States · full-time · $68,000–$85,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Build player relationships that generate revenue and keep highly engaged players loyal over time
- Handle each player relationship through local events, ongoing outreach and responses when issues need escalation
- Keep up with the market and bring players new games, promotions, channels and platforms
- Re-engage players to lift activity, then relay their feedback to guide platform improvements
- Follow VIP rules, including responsible gaming requirements
What you bring
- A related bachelor's degree or relevant experience
- At least three years in sales, account management or another customer-facing role
- You can make timely decisions using data and trends
Who this fits
This role suits someone who enjoys building trusted player relationships and working closely with others in a fast-moving setting. The job involves travel and work on nights and weekends. You may need a gaming license from the relevant state agency.
From the employer
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.
What you’ll do as a VIP Host
Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
Lead player reactivation efforts to increase engagement.
Compile player feedback to support improvements to the platform and identify opportunities.
Execute against all VIP policies and guidelines, including responsible gaming policies.
What you’ll bring
Bachelor’s degree in a related field or relevant experience.
At least 3 years of experience in a Sales, Account Management, or customer-facing role.
Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
Analytical mindset to make quick and confident decisions on data and trends. Willingness to travel and work nights and weekends.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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